Associate Director, Technology Solutions in United States at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for an Associate Director, Technology Solutions in United States.

This is an exciting leadership opportunity for an experienced technology professional who thrives at the intersection of strategy, operations, and digital transformation. In this role, you will help shape and execute enterprise technology initiatives that improve operational efficiency and enhance customer experiences within a highly collaborative environment. You will work closely with business and functional leaders to identify innovative solutions, streamline processes, and drive continuous improvement across complex systems and workflows. The position offers significant influence, cross-functional exposure, and the ability to lead strategic initiatives that directly impact organizational performance. Ideal candidates are passionate about operational excellence, technology enablement, and building scalable solutions that support long-term growth in a dynamic remote-first environment.

• Develop and execute strategic technology solutions that align with organizational goals and operational priorities.
• Partner with business and functional stakeholders to identify opportunities for process optimization, systems enhancement, and digital transformation initiatives.
• Lead complex technical and operational projects, ensuring successful implementation, adoption, and measurable business outcomes.
• Serve as a liaison between technical teams and business units to translate operational needs into scalable technology solutions.
• Drive continuous improvement initiatives by evaluating existing systems, workflows, and operational processes to identify areas for efficiency gains.
• Oversee cross-functional collaboration efforts and support teams in resolving technical and operational challenges.
• Guide decision-making related to technology enablement, operational effectiveness, and strategic business initiatives.
• Support leadership in managing organizational change, process improvements, and technology-driven innovation initiatives.
• Ensure solutions and workflows align with compliance, security, and operational standards, particularly within remote work environments.

• Bachelor’s degree in Information Technology, Business, Computer Science, or a related field.
• 6+ years of technical experience with strong expertise in operations, systems management, communications, and process optimization.
• 10+ years of progressive experience leading continuous improvement initiatives, evaluating systems, and implementing operational enhancements.
• 2+ years of management or leadership experience overseeing teams, projects, or cross-functional initiatives.
• Strong understanding of enterprise technology environments and the interrelationship between business operations and technical systems.
• Proven ability to solve complex operational and technical problems while managing multiple priorities effectively.
• Excellent communication, collaboration, and stakeholder management skills with the ability to influence across organizational levels.
• Passion for improving customer and consumer experiences through technology-driven solutions and operational excellence.
• Ability to work independently in a remote environment while collaborating effectively with distributed teams.
• Master’s degree is considered a plus.

• Competitive annual salary ranging from $142,300 to $195,700 based on experience, location, and qualifications.
• Eligibility for performance-based bonus incentive programs.
• Fully remote work environment with flexibility and occasional travel for meetings or training.
• Comprehensive medical, dental, and vision insurance coverage.
• 401(k) retirement savings plan with company support.
• Generous paid time off, company holidays, volunteer time off, and paid parental and caregiver leave.
• Short-term and long-term disability coverage along with life insurance benefits.
• Supportive work culture focused on employee well-being, collaboration, and continuous improvement.
• Home office support including required telephone equipment and internet expense assistance for eligible locations.