Staybridge Suites Midland - Front Desk Supervisor in Midland, Texas at Aimbridge Hospitality
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Job Description
Join Our Team as a Front Desk Supervisor
As the Front Desk Supervisor, youre the heartbeat of hospitalityleading the charge to make every guest feel genuinely welcomed and valued. Youll guide your team with energy and enthusiasm, setting the tone for service thats not just good, but unforgettable. From smooth check-ins to friendly problem-solving, youll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.
KEY SKILLS/RESPONSIBILITIES
- Guest Experience Pro: Greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free. Youre the go-to for reservations, VIP requests, and making every guest feel like a star.
- Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
- Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
- Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativityall while keeping safety and standards front and center.
EDUCATION & EXPERIENCE
- High School diploma or equivalent required; college coursework in a related field helpful.
- At least 2 to 3 years of progressive experience in a hotel or related field required.
- Previous supervisory experience preferred.
- Must have a valid drivers license.
- Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Just minutes from Midland International Airport and the Wagner Noel Performing Arts Center, we are conveniently located in Midland, Texas. This all-suite hotel offers easy access to many of Midlands oil, gas and energy companies, including the new Chevron and Oxy campuses, Schlumberger, and EOG Resources. The Midland Staybridge Suites is close to entertainment and shopping, with wonderful restaurants and sporting events within walking distance. Room options of suites include spacious studio, one bedroom, or the family friendly two bedrooms, substantially bigger than other hotels. Fully-equipped kitchens in all guest suites. Complimentary full service Business Center, outdoor pool and hot tub and inviting den to work or relax. Closest Midland hotel to the airport (MAF) The Social, Monday through Wednesday evenings; dinner and drinks are on us.
Application deadline for Colorado positions: