Quality Management Specialist II in Lytle, Texas at Camino Real Community Services

Education, Training, and Experience (including licensure and certification)

• Bachelor’s degree with a major that qualifies for a QMHP or QMRP designation.
• Paid work experience that included the use of Microsoft Office.
• Valid Texas driver’s license with clearance to drive agency vehicles.
• Two years successful experience in the provision of services to people who receive services for mental/behavioral health or Intellectual & Developmental Disabilities (IDD)

Knowledge, Skills, and Abilities

• Knowledge of local, state and federal regulations applicable to Mental Health and IDD programs
• Ability to plan, assign and may supervise the work of others
• Ability to interpret program requirements and procedures; and to provide guidance to other staff
• Excellent verbal and written communication skill
• Ability to manage working on multiple projects concurrently, to include responses to Managed Care Organizations, Utilization Management Guidelines and Billing Guidelines
• Ability to work independently, perform duties with tact, diplomacy and commitment to ensuring consumers receive quality services
• Ability to problem solve in a creative, viable and realistic manner
• Ability to gather data, summarize and analyze findings; and communicate them in concise written reports
• Knowledge of billing requirements for Medicaid, Medicare, and Medicaid waiver programs
• Knowledge of Substance Use Disorders, Mental Health Crisis and IDD programs

Applicants who possess one or more of the following qualifications in addition to the minimum qualifications are preferred:

• Demonstrate ability to read, write, speak Spanish
• Two years of experience working in the community center system
• Master’s Degree in Human Service/Human Development related field