Medical Services Supervisor in Kent, Washington at Therapeutic Health Services

About Us:

Across nine locations throughout the Puget Sound region, Therapeutic Health Services (THS) has provided compassionate, evidence-based behavioral health services since 1972. We are dedicated to expanding access to care, serving underserved communities, and improving lives through high-quality treatment and trauma-informed, person-centered care.

Schedule: Monday - Friday, 5:30 am - 2:00 pm, Rotating Saturday

Reports to: Chief Compliance and Operations Officer

Pay: $89,440 - $97,760

Detailed Summary: Oversees daily dispensing operations onsite. Ensures safe, compliant delivery of medication-assisted treatment while maintaining adherence to federal, state, and location regulations, including those set by SAMHSA, DEA, and CARF.

Essential Function and Responsibilities:

1. Clinical and Dispensing Oversight

a. Utilize the Medical and Dispensary Manual as a guide for clinical and dispensing oversight and requirements.

b. Oversee the daily operations of the clinic, inclusive of staffing and day-to-day activities of the dispensary nurses.

c. Supervise medication preparation and dispensing activities.

d. Ensure accurate dosing, documentation, and patient procedures

e. Monitors patients.

f. Collaborate with providers on dosing adjustments and clinical concerns.

g. Ensures security of medication, maintains accurate and current methadone inventory and dispensing reporting records.

2. Clinic Float Assignments

a. May be assigned to float to provide coverage at another THS dispensary, as needed.

b. May provide supervisory coverage at another THS OTP branch in the absence of another Medical Services Supervisor, with supervision from Medical Director.

3. Regulatory Compliance and Quality Assurance

a. Ensures adherence of medical unit procedures and practices in accordance with Federal, State, and County regulations, and within THS policies and procedures.

b. Maintain accurate controlled substance inventory and perform routine audits.

c. Investigate and resolve discrepancies, incidents, or potential diversion.

d. Oversee documentation standards and readiness for inspections.

e. Ensure all licenses (business, facility, and staff licenses) are up to date and are posted appropriately.

4. Staff Supervision and Development

a. Supervise nurses in the delivery of medical services through the OTP clinic.

b. Provide training, as needed (e.g. medication protocols, new P&P’s, safety procedures, regulatory requirements, etc.).

c. Conduct performance evaluations and address performance issues.

d. Foster a culture of safety, accountability, and respectful patient care.

5. Patient Safety and Risk Management

a. Implement protocols to prevent medication errors and diversion, by ensuring policies and procedures are in place.

b. Respond to medical emergencies and coordinate appropriate care (Code Blue).

c. Ensure infection control and safe clinical practices.

d. Support harm reduction strategies and patient engagement.

6. Collaboration and Communication

a. Liaison with other community treatment facilities and health care providers necessary to coordinate client care.

b. Conduct and participate in multidisciplinary team meetings weekly.

c. Communicate policy updates and procedural changes to staff.

d. Coordinate care with internal staff and external agencies to help facilitate patient care.

7. Administrative Duties

a. Utilize the Medical and Dispensary Manual as a guide on the required activities and duties of this position as it relates to requirements of the day-to-day of the clinic.

b. Monitors inventory and orders supplies necessary to the functioning of the dispensary.

c. Collaborate with other Medical Services Supervisors in the management of staffing schedules for clinic coverage, as needed.

d. Complete all required reporting requirements (internal and external requirements)

e. Attend all required meetings.

8. Other duties as assigned.

1. Current license to practice as a Registered Nurse or Licensed Practical Nurse in the State of Washington.

2. Two years nursing supervisory experience with at least 5 years experience as a dispensary nurse (RN/LPN) in an OTP.

3. Knowledge of State and Federal regulations pertaining to substance use disorder treatment services and knowledge of the dispensing of methadone and other drugs in a drug treatment setting, preferred.

4. Strong knowledge of health care regulations related to Opioid Treatment Programs, preferred.