General Manager (KIN Craft Ramen & Izakaya) in Fountain Valley, California at Kei Concepts

Subject: NOW HIRING: GENERAL MANAGER — KIN CRAFT RAMEN & IZAKAYA

Position: General Manager
Location: KIN Craft Ramen & Izakaya – Fountain Valley
Address: 16185 Brookhurst St, Fountain Valley, CA 92708
Pay: $90,000–$93,000 annually
Employment Type: Full-Time
Classification: [Exempt]
Openings: 1

About the Location
KIN Craft Ramen & Izakaya is a Japanese dining concept in Fountain Valley featuring housemade ramen, charcoal-grilled skewers, sashimi, and craft cocktails. Part of Kei Concepts, KIN brings together inventive flavors and welcoming hospitality.

Position Summary
We are seeking an experienced, hands-on General Manager to lead daily restaurant operations. This role oversees guest service, team development, staffing, financial performance, inventory, and restaurant maintenance while maintaining company standards.

The ideal candidate is a strong leader who enjoys supporting the team on the floor, delivering exceptional guest experiences, and managing a high-volume restaurant.

Key Responsibilities

• Lead daily restaurant operations in collaboration with the Executive Chef, kitchen team, management, and corporate support teams.

• Maintain service, food quality, cleanliness, sanitation, and safety standards.

• Actively manage the floor, support employees during busy periods, and resolve guest concerns professionally.

• Recruit, interview, hire, train, and develop team members.

• Communicate performance expectations, provide ongoing feedback, conduct evaluations, and address performance concerns.

• Prepare schedules based on business needs, monitor time and attendance, and oversee payroll administration.

• Manage labor costs, purchasing, inventory, cash handling, and controllable expenses within established budgets.

• Review sales forecasts, operating reports, and financial results to identify opportunities to improve performance.

• Ensure compliance with company policies and applicable food safety, alcohol service, and employment requirements.

• Coordinate restaurant maintenance and equipment repairs and ensure employees have necessary supplies and equipment.

• Lead team meetings and pre-shift briefings to communicate priorities, menu information, and service expectations.

• Coordinate incident reporting and support investigations with HR and appropriate company representatives.

• Oversee opening and closing procedures, security, and loss prevention.

• Perform other duties consistent with the position and restaurant operations as assigned by management.

Qualifications

• Minimum of 3 years of restaurant management experience.

• At least 5 years of front-of-house operations experience and strong knowledge of food, beverage, and service standards.

• Experience in a high-volume, service-focused restaurant.

• Strong leadership, communication, decision-making, and problem-solving skills.

• Ability to manage budgets, staffing, labor costs, inventory, and operational reports.

• Proficiency with POS systems, cash handling, and basic math.

• Understanding of hiring procedures, employee relations, and incident reporting.

• Knowledge of sanitation and food-handling safety standards.

• ServSafe Manager certification and applicable food safety and alcohol service certifications.

• Flexible availability, including evenings, weekends, and holidays.

• Ability to stand for extended periods, reach, bend, stoop, frequently lift up to 50 pounds, and safely handle hot dishes, with or without reasonable accommodation.

Pay
$90,000–$93,000 annually.

Starting pay within the posted range will be based on relevant experience, skills, qualifications, and other lawful job-related factors.

Benefits & Perks

• 100% company-paid medical, dental, and vision coverage on the basic plan.

• Paid time off up to 156 hours annually.

• Paid sick leave.

• 20% employee dining discount at Kei Concepts restaurants.

• Employee referral bonuses.

• Training, professional development, and opportunities for advancement.

Benefits are subject to eligibility requirements and applicable company policies.

Equal Opportunity Employment
Kei Concepts is an equal opportunity employer. We welcome applicants from all backgrounds and consider qualified candidates without regard to any characteristic protected by applicable law.