Supervisor of Operations, Damage Prevention in JONESBORO, Arkansas at Summit Utilities

Join our Growing Team and see why Summit Utilities, Inc was named as one of the Fastest Growing Denver Area Private Companies 2019 and 2020; Best Places to Work in Maine 2019, 2020, 2021, 2022 and 2023; and Best Places to Work in Arkansas 2020 and 2023, Oklahoma 2022 and 2023 and Missouri 2023. Summit was also recently named one of Forbes 2023 America’s Best Small Employers.

Summit is a growing natural gas utility company providing safe, reliable and clean burning natural gas service to homes and businesses in Arkansas, Colorado, Maine, Missouri and Oklahoma. Being part of the Summit team means embracing excellence, diversity and innovation, committing to safety each and every day, and doing all that we can to serve each other, our customers and the communities where we live. We aim to bring warmth and energy to everything we do.

We have an exciting opportunity for a Supervisor of Operations- Damage Prevention based in Jonesboro, Arkansas.

POSITION SUMMARY

Responsible for overseeing company Line Locators in the identifying, mapping, locating, and marking of underground facilities using mapping programs, electronic detection equipment, and utility maps, staying in communication with contractors. In addition, coordinate and assist Operations in assessing locations for a need to repair, modify, and install locate points complying with industry standards, regulatory policies, guidelines, and procedures.

Responsible for supervising a locate team in accordance with the Company’s policies and applicable laws pertaining to hiring; determining department procedures; assigning and directing work; providing training; appraising performance; rewarding and providing positive corrective action when needed; resolving employee issues; providing input and reports for department budget.

PRIMARY DUTIES AND RESPONSIBILITIES

When needed, assist in Locating and marking underground distribution system for contractors and others performing excavation work using appropriate locating equipment.Monitoring and Tracking GPS footage/mapping of untoneables to ensure locating equipment is being utilized properly and when needed.Monitoring Positive Response program.Complete Locator Performance Evaluations.Ensure all locators are within Compliance/811 Laws, and OQ requirements.Attend Pre-Construction Meetings and relay information to the locating team.Schedule Excavation training as needed. Work with outside and internal contractors and internal personnel to reduce facility damage.Ensure all RTK/Line Locating Issues and all other training needs are met.Conduct In house Load Leveling, Field Audits, and Ticket Audits on company locators.Manage the in-house Polygons.Ensure all Regulatory Audit needs are met.Ensure Damage Investigations are correct. Responsible for mentoring and coaching team members and aiding in their professional development.

EDUCATION AND WORK EXPERIENCE

Requires a high school diploma or the equivalent knowledge of English, mathematics (addition, subtraction, multiplication, division, fractions and percentages), punctuation, grammar and spelling.Preferred candidate will have a minimum of seven (7) years of experience in one of the following: gas and/or electric operations, locating, accounting, engineering or related field. A bachelor’s degree may be substituted for up to four (4) years of experience.

KNOWLEDGE, SKILLS, ABILITIES

Provide a valid state driver's license and present and maintain a good driving record and to operate company vehicles safely and in compliance with applicable laws and company policies.Manage the installation, repair and maintenance of gas mains, services, stations, and/or small/large meter loops.Demonstrate knowledge of Company policies, procedures, processes and all regulations and rules related to pipeline operations.Manage multiple projects and priorities.Respond well to changing priorities.Solve operations problems with logical solutions.Demonstrate leadership skills and produce results through others while maintaining a high level of morale.Motivate self, accomplish tasks and achieve goals with minimal supervision including self-directed learning.Exercise discretion, tact, and good judgment in dealing with customers, the public, vendors and employees.Utilize mainframe systems and personal computer software proficiently such as electronic mail, spreadsheets, and word processing.Demonstrate and utilize excellent oral and written communication skills, strong interpersonal skills and listening ability to communicate effectively with clients, vendors, and co-workers.Able to work well independently or in a team-based environment to accomplish assignments and achieve objectives.Demonstrate commitment to compliance with applicable laws and regulations, the Company’s Ethics and Compliance Code of Conduct, and other Company policies and procedures and do so consistently, take all required training courses and do so timely.Demonstrate respect for all individuals, adhere to the Company’s values and business practices and do both consistently.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

Summit offers competitive pay and medical/dental/vision and other benefits that provide flexibility, choice and support to our employees when they need it most. We understand that home and family are essential pieces of your life, and our benefits are designed to support you both at work and at home.

Summit Utilities, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status and will not be discriminated against on the basis of disability or veteran status.