Security Officer - 4 pm to midnight every other weekend in Huntersville, North Carolina at Pal Huntersville LLC

Job Title: Security Officer

Position Scope: The Security Officer is responsible for ensuring the safety and security of all residents, associates, visitors, and the Symphony Park property at all times.

Reports to: Executive Director

FLSA Status: Non-Exempt

ABOUT US: At Symphony Park, we exist to make remarkable impacts on the lives we touch. We accomplish this by delivering superior care to our residents, by empowering our associates with an enriching career and growth opportunities, and by providing peace of mind to our residents’ loved ones. Our communities are beautifully built and designed for the resident; one who does not want to compromise what is important to them as they deal with the new realities of aging. Every resident and employee have a unique background and with our connection together we create a stronger community.

ABOUT YOU: A compassionate team member who seeks an opportunity to do what you love, while touching the lives of those people we have the honor to care for and serve. An entrepreneurial spirit who is excited and motivated by the prospect of change and continuously improving the services we provide.

RESPONSIBILITIES:

· Monitors and patrols the community property, common areas, parking lots, and building entrances and exits to ensure safety and security.

· Greets and screens visitors, vendors, and contractors at entry points and ensures all sign-in procedures are followed.

· Responds promptly to security incidents, resident emergencies, and alarms; contacts emergency services as appropriate.

· Monitors security cameras and access control systems throughout the shift.

· Investigates and documents security incidents, accidents, or unusual occurrences and reports findings to management.

· Assists with elopement prevention protocols and responds immediately to wandering or missing resident alerts.

· Maintains a visible, professional presence to deter unauthorized access and promote a sense of safety among residents and staff.

· Conducts fire safety checks and assists with fire drills and emergency evacuation procedures.

· Coordinates with the on-call manager and emergency services during critical incidents.

· Maintains accurate and detailed security logs for each shift.

· Supports the mission, vision, and goals of the organization, upholding and promoting company culture and vision.

· Maintains and protects the confidentiality of resident information.

· Communicates any observed or suspected resident change in condition to a supervisor immediately.

· Maintains a safe and secure environment for all staff, residents, and guests, following established safety standards.

· Encourages teamwork through cooperative interactions with co-workers and other departments. Supports a positive and professional image through actions and dress.

· Completes all mandatory compliance, HIPAA and state and federal regulatory training as required.

· Other duties as assigned by your director.

QUALIFICATIONS:

· Prior security, law enforcement, military, or related experience preferred.

· Security guard license or certification as required by state law.

· CPR and First Aid certification required or ability to obtain within 30 days of hire.

· Ability to remain calm and professional in emergency situations.

· Strong observational skills and attention to detail.

· Ability to work varying shifts including nights, weekends, and holidays.

· Experience working with seniors preferred.

· Excellent communication and interpersonal skills.

· Ability to work flexible hours including evenings, weekends, and holidays as needed.

PHYSICAL QUALIFICATIONS:

• Walk/Stand – must be able to continuously walk and stand.
• Environment Condition – must be able to perform work both inside and outside.
• Sit – sit infrequently.
• Lift - constantly 0-10 pounds, frequently 11 – 50 pounds.
• Carry - constantly 0-10 pounds, frequently 11 – 50 pounds.
• Push - constantly 0-10 pounds, frequently 11 – 50 pounds.
• Climb – must be able to climb stairs on a frequent basis, with the opportunity to utilize the elevator as an alternate resource if available.
• Bend – must be able to bend at the waist, knees, hips and spine on a frequent basis, may require frequently manipulating weights of 25 pounds or more.
• Squat – must be able to squat on a frequent basis to reach below the knee, may require lifting of 50 pounds or less.
• Twist or rotate – must be able to twist or rotate occasionally at the trunk, hips, knees, and neck while, manipulating weights of 25 pounds or more.
• Reach– must be able to reach on a frequent basis. May occasionally reach overhead, requiring manipulation of weight of 10 pounds or less, and below waist manipulating weight of 25 pounds or more.
• Sensory Vision – must be able to read clearly with or without corrective lenses.
• Hear - Must be able to hear telephone, audible alarms, bells and signals related to resident safety with or without hearing devices.
• Speech/Language – must have strong command of English sufficient to read and write and interpret administration information.