Delivery/Warehouse in Centralia, Illinois at Butler Supply Inc

Monday - Friday - Day Shift

Our Company

Founded in St. Louis in 1941, Butler Supply is a successful, well-respected, family-owned business built on the belief that our people make the difference. Our associates set Butler Supply apart by building relationships that keep customers coming back. We’re looking for individuals who share our commitment to creating a welcoming, upbeat atmosphere for customers and coworkers alike. We offer a relaxed work environment, competitive pay and benefits, skill development, and opportunities for advancement.

Our Core Values

Exceptional Service, Continuous Improvement/Forward Thinking, Industry Expertise, Respect, and Mutual Profitability.

Position Summary

The Delivery/Warehouse Associate provides exceptional customer service while supporting branch operations through safe, timely product deliveries and accurate receiving, storage, handling, and inventory management. This role ensures that customer orders are fulfilled accurately, incoming materials are properly stocked, and the warehouse remains organized and safe. As a key customer contact, the associate works closely with the Sales team to promote customer satisfaction and company profitability.

Essential Duties and Responsibilities:

• Load truck accurately and safely for customer deliveries.
• Unload truck as needed at branch and customer locations.
• Drive company vehicle to make customer deliveries and stock pick-ups, obeying traffic laws and safety procedures.
• Delivering complete, accurate, and on-time deliveries
• Maintain appropriate licensing and acceptable driving record.
• Maintain a positive customer attitude towards customers and co-workers by being friendly and courteous.
• Fill customer orders by retrieving material from the warehouse.
• Check in and put away material, verifying quantities, and quality of received material. Maintain clear isles and walkways. Ensure material is properly organized.
• Assist in appearance of branch as needed. Clean warehouse, counter area, bathrooms, etc.
• Know location of merchandise in warehouse. Keep material organized and put away.
• Provide assistance at counter. Assist customers as needed, ask pertinent questions, provide information they may need.
• Continuously update product knowledge. Stay informed and educated as to product inventory and applicability.
• Answer telephones professionally and pleasantly, assisting customers, taking orders and providing excellent customer service.
• Report back orders or discrepancies.
• Perform cycle counts as required.
• Perform vehicle and/or forklift inspections as required, schedule routine or repair maintenance as needed.
• Assist in performance of year-end physical inventories for various branch locations.
• Operate forklift as needed.
• Perform all duties in a safe responsible manner, following all safety rules. Inform manager of any potentially hazardous conditions.

Desired Skills and Abilities:

• Safe driving record.
• Good attention to detail.
• Strong problem-solving skills.
• Sense of urgency in your work.
• Effective time management and organization skills.
• Friendly, personable demeanor in this customer facing role.
• Effective communication skills, both verbal and written.
• Able to effectively juggle multiple tasks and responsibilities
• Ability to exude professionalism, tact, diplomacy, and sensitivity when dealing with customers, employees, internal associates at all levels.
• Capable of preserving confidential or sensitive information.
• Ability to collaborate effectively with team members.
• Ability to maintain accuracy in a fast-paced environment.
• Basic computer aptitude.

Physical Requirements:

• Regularly required to stand, sit, walk; use hands and arms to finger, handle, feel, reach, or carry.
• Occasionally required to climb, balance, stoop, kneel, crouch, or crawl.
• Frequently required to lift, up to 50 lbs.
• Occasionally required to lift, up to 100 lbs.
• Must be able to safely tolerate heat in the summer and cold in the winter.
• Regularly required to talk and hear; read, and identify numbers
• Regularly required to apply sound reasoning and logic in performing daily tasks.
• Required to be able to safely operate material handling equipment including a forklift, pallet jack, wire-cutting machine.

Benefits Offered:

• Great work environment!
• 401K Plan with Company, Health, Dental, Vision, Short Term Disability, Long Term Disability, Life Insurance, Critical Illness and Accident Coverage
• Paid Vacation
• Paid Sick Time
• Holidays
• Ongoing educational opportunities
• Advancement opportunities