Site Integration Manager in Tempe, Arizona at DMD Systems Recovery, LLC

Full-time Based in Tempe, AZ with Extensive Travel Required

Pay Rate: $110,000 - $130,000 annually + Housing assistance provided while deployed to acquisition sites

Up to 75% Travel

About DMD

DMD Systems Recovery is on a mission to protect the planet – one IT asset at a time. We help companies securely erase data and give technology a second life through reuse, refurbishment, and responsible recycling. As a certified B Corp, we believe business should do more than make money – it should make a difference. Every laptop, server, and device we process helps reduce waste, shrink landfills, and fuel the next generation of technology. If you care about sustainability, real‑world impact, and smart tech solutions, DMD is a place where your work truly matters.

Our headquarters are in Tempe, Arizona, with additional processing facilities in Austin, Texas and Palo Alto, California.

About the role

One of DMD’s core strategies is growth through acquisition. The Site Integration Manager helps newly acquired processing facilities adopt the DMD operating model.

The role begins with immersive training across all aspects of Processing Operations, plus exposure to adjacent departments including Service Delivery, Account Management, IT, Quality, Compliance, and Downstream Sales. Once trained, the Site Integration Manager is deployed to acquired locations to serve as a knowledgeable resource and embedded change agent.

At the new site, the Site Integration Manager works alongside local site leadership and teammates to implement DMD systems, processes, standards, metrics, and culture, while maintaining respect for the experience and expertise of acquired teams. The goal is to accelerate integration, improve operational performance, build local capabilities, and leave behind a sustainable operation that can thrive independently within DMD.

This role is ideal for someone who enjoys learning, building relationships, solving operational problems, and helping teams navigate change. This role requires the Site Integration Manager to be highly mobile as there will be frequent temporary relocations. The Site Integration Manager may live and work at acquired locations for 2-4 months before moving on to the next assignment.

The Site Integration Manager reports to the VP of Operations, who oversees Processing Operations at our various sites, with dotted-line responsibilities to the Chief of Staff, who is responsible for overall acquisition integration.

What you'll do

Learning

• Gather a detailed understanding of all Processing Ops department and their systems and tools through rotational assignments getting trained and working in each
• Cross-train in adjacent functions (Service Delivery, Account Management, IT, Quality, Compliance, and Downstream Sales), with an aim to learn how site activities impact those job functions

Site Integration

• Deploy to acquired processing sites for extended integration assignments (2-4 months)
• Serve as DMD's on-site representative during integration
• Build trust and strong working relationships with local teammates and leaders
• Assess operational practices, identify gaps, and implement DMD standards
• Help sites transition to DMD systems, workflows, and operating expectations
• Escalate integration risks, barriers, and resource needs
• Model DMD leadership expectations and operating standards

Training

• Train teammates and coach leadership on DMD Processing Operations workflows, systems, quality standards, and best practices
• Reinforce standard operating procedures and ensure consistent execution
• Monitor process adoption and identify opportunities for additional support
• Support implementation of metrics reporting

Cross-Functional Collaboration

• Partner regularly with Service Delivery, Account Management, IT, Quality, Compliance, and other support teams to interface with new sites
• Help new sites understand the impacts of operational decisions

Process Improvement

• Identify and implement opportunities to improve efficiency, quality, throughput, safety, and teammate experience at all DMD sites
• Document learnings to contribute to DMD's M&A playbook
• Support operational improvement initiatives across all sites between acquisition deployments

Qualifications

Required

• 5+ years of experience in ITAD, manufacturing, reverse logistics, or a related environment
• 2+ years experience managing a warehouse, processing operation, fulfillment center, manufacturing facility, or similar environment
• Experience leading people, projects, process implementations, or change initiatives
• Demonstrated ability to train and coach others
• Strong problem-solving and decision-making skills
• Excellent communication, influencing, and relationship-building abilities as an “outsider”
• Willingness to travel extensively and temporarily relocate for extended periods

Preferred

• Prior experience in ITAD
• Bachelor's degree in Engineering, Operations, Supply Chain, or related field
• Lean, Six Sigma, continuous improvement, or equivalent operational excellence training
• Experience with acquisitions and integration

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at a time.
• Reasonable accommodations will be made, enabling individuals with disabilities to perform essential functions.