Merchant Advocate in Birmingham, Alabama at Daxko

Daxko's payment services power the financial operations of fitness and wellness organizations across the country, and the Merchant Advocate is the person our customers count on when something goes wrong. In this role, you'll own the investigation and resolution of complex credit card and ACH processing issues, serving as a trusted expert for both customers and internal teams. You'll sit at the intersection of payments knowledge and customer care, making sure merchants can get back to doing what they do best.

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

We truly care for our team members, and this is reflected through our offices, and benefits, and great perks. These perks are only for our full-time team members. Some of our favorites include:

🏝 Flexible paid time off

⚕️ Affordable health, dental, and vision insurance options

💪 Monthly fitness reimbursement

🤑 401(k) matching

🍼 New-Parent Paid Leave

👖 Casual work environments

🏡 Remote work

All your information will be kept confidential according to EEO guidelines.

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