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AK MECHANIC in Anchorage, Alaska at Northwest Handling Systems Inc

NewSalary: $27.00 - $45.00/hr
Northwest Handling Systems Inc
Anchorage, Alaska, 99501, United States
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Job Description

Job Title: Service Technician

FLSA Status: Non-Exempt

Department: Service

Prepared Date: 10/15/25

Reports To: Field Service Manager

Summary: The Service Technician is responsible for performing major and minor repairs and planned and scheduled maintenance and inspections on all material handling equipment.

Essential Duties and Responsibilities:

Equipment Repair (70%-75%)

  • Communicate daily with the Lead Technician, FSM or dispatcher to determine work schedule.
  • Troubleshoot, diagnose, and repair all makes of lift trucks and other material handling equipment.
  • Review assigned work orders and determine if a purchase order (PO#) is required prior to starting work.
  • Complete all service reports, time entries, and job notes promptly and accurately.
  • Uphold strong customer service by keeping customers informed and maintaining a professional presence on-site.
  • Other duties as assigned
  • Planned Maintenance (25%-30%)

  • Schedule and coordinate service in accordance with daily repair schedule.
  • Service and maintain equipment on the Planned Maintenance Program according to manufacturer guidelines.
  • Conduct and schedule safety inspections on forklifts, pallet jacks, order pickers, scissor lifts, and other MHE according to manufacturer guidelines.
  • Sign up equipment for planned maintenance.
  • Other duties as assigned.

  • Maintain Service Van and Inventory (0%-5%)

  • Perform minor repairs to the van such as replacing light bulbs and wiper blades.
  • Maintain van cleanliness inside and out, keep work area organized and free of debris.
  • Perform weekly pre-trip and post-trip inspections of the service van to ensure roadworthiness.
  • Track inventory of parts, tools, and consumables in the van.
  • Maintain a 90% or higher van inventory score by following company inventory control processes.
  • Other duties as assigned.
  • Supervisory Responsibilities:

    This position does not have supervisory responsibilities.

    Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

    Education/Experience:

    High school diploma or general education degree (GED) required. Minimum two years of experience with electrical/electronic systems, hydraulics, and internal combustion engines, and a minimum of two years of experience working with common hand tools, electrical/air tools, torch, arc welder, and various types of testing equipment preferred. Industry-related training and/or a minimum one year of prior related experience preferred.

    Certificates and Licenses:

    Valid State Driver’s License, forklift certificate, and successful completion of Department of Transportation (DOT) Physical test.

    Language Ability

    Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

    Math Ability

    Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

    Reasoning Ability

    Ability to read and understand hydraulic and electrical schematics. Ability to read and understand service manuals. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    Computer Skills

    Working knowledge of Microsoft Office (Word, Excel, Outlook) preferred.

    Physical Demands and Work Environment:

    The physical demands and work environment described below represent the activities and surroundings of the positions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Job Location

    Anchorage, Alaska, 99501, United States

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