Telemarketing / Customer Service in Boca Raton, Florida at Matt Sipowski Ins. Inc.

NewSalary: $35000 - $50000Industry: InsuranceJob Function: Customer Service
Matt Sipowski Ins. Inc.
Boca Raton, Florida, 33487, United States
Posted on
New job! Apply early to increase your chances of getting hired.

Job Description

Telemarketing / Customer Service

Matt Sipowski - State Farm Agency, located in Boca Raton, FL is currently looking for a talented, caring, professional to join our team as a Telemarketing / Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent.
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience.
Responsibilities include but not limited to:
  • Answer high-volume phone calls and greet clients
  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Use a customer-focused, needs-based review process to educate customers about insurance options
You will receive:
  • Base Salary
  • Paid Time Off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my office
Requirements:
  • Must live in Boca Raton and have reliable transportation to our local agency location
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Ability to work in a team environment
  • Ability to assess customer needs and conduct effective interviews
  • Ability to effectively relate to a customer
  • Florida 4-40 Customer Service Representative license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Explore Related Opportunities

Customer Service Representatives jobs near me in FloridaJobs near me in FloridaCustomer Service Representatives jobs

Job Location

Boca Raton, Florida, 33487, United States

Frequently asked questions about this position

Apply For This Position

Apply Now Employer Integrated