Estimating Assistant in El Cajon, California at Pacific Coast Cleaning, Inc.
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Job Description
About You
Are you a reliable and highly organized self-starter and team player who thrives in a fast-paced environment, enjoys supporting a dynamic team, and can consistently produce results? Do you take initiative, readily manage multiple tasks and priorities, hold yourself accountable, and embrace opportunities for growth? Are you also hungry to grow in your career to become a full-cycle Estimator in the near future as well?
If you answered yes above, you may be a great fit to become Pacific Coast Cleaning’s new Estimating Coordinator. We are looking to add a proven contributor to our growing team who embodies our Core Values and keeps us moving forward effectively. Our business success relies on this role, and we are looking for the right person ready to join our team, embrace accountability, and help us deliver results.
About Us
Pacific Coast Cleaning, Inc. (PCC) is a leading commercial and construction cleaning firm with over 20 years of proven expertise. Our capabilities encompass all types of projects, from complete ground-up developments to multi-family, airports, military, health care, and tenant improvement projects. Over the past decade, we’ve developed sparkling relationships with clients by enhancing the appearance, viability, longevity, and overall value of their properties – while delivering on schedule. From post-construction cleanup to window cleaning and pressure washing, janitorial services, and more, we deliver reliable, affordable, and professional cleaning services. Clients include some of the largest builders in California and we’re always seeking to partner with new clients who share a common commitment to excellence and professional business practices. At PCC we are committed to Integrity, Growth, Teamwork, Excellence & Empowerment.
About the Role
As the concierge for our Revenue Department, you will keep us organized and running at peak efficiency by supporting our team and clients. You will ensure information is organized, accurate, and flowing effectively so that new leads and communications are reaching our Estimating Team, and facilitating new job setups that are awarded. You will interact with clients as we serve our existing base and grow with new clients. You will also support our continued refinement and improvement of our effectiveness, strategies, customer relations, and new business acquisition processes. You will also have the opportunity to learn and grow into an Estimator role.
Compensation:$22 - $26 hourly
Responsibilities:
- Manages team inbox and directs flow of information.
- Screens inbound leads and routes accordingly.
- Handles inbound calls and performs customer service.
- Maintains meticulous records in the CRM and filing systems.
- Assists with the completion of information requests for internal stakeholders and external customers.
- Coordinates new customer onboarding and job handoffs with the Administration Team and Division Managers.
- Coordinates any prequalification requirements as necessary.
- Support proactive research for team as needed.
- Supports team to prepare and send introductory company materials to potential new and targeted General Contractors.
- Supports team to conduct proactive outbound calls requesting Invitations to Bid and opportunities to provide proposals.
- Supports marketing efforts to promote our brand.
- Rapidly internalize our processes, offerings, and workflow.
- Contributes to an environment of continuous improvement.
- Complete projects assigned to support company initiatives.
- Gain hands-on experience in the full estimating lifecycle, from initial inquiry to proposal submission.
- Develop an understanding of company production rates, scope standards, and pricing structures through active project involvement.
- Assist in preparing bids and proposals for assigned accounts under the guidance of senior estimators.
- Coordinate directly with clients on basic scope clarifications, scheduling, and follow-ups to ensure timely bid delivery.
- Manage a small portfolio of assigned accounts to support estimating efforts and build foundational client relationships.
- Other duties as assigned.
Qualifications:
Required
- Detail-focused self-starter who is highly organized and laser focused to get things done effectively in a fast-paced environment.
- Reliable and supportive team player who is flexible with a can-do positive attitude.
- Strong written and verbal communication skills with exceptional interpersonal skills.
- Highly proficient in Microsoft Office Suite, especially Excel and Outlook.
- Handle multiple tasks concurrently.
- Comfortable conducting client service calls and making outbound calls.
- Devoted to lifelong professional development and embraces learning and process improvement.Technologically savvy; willing and able to learn and utilize software and systems quickly.
- Able to work out of our El Cajon office daily with occasional visits to client offices.
Preferred
- Demonstrate strong administrative experience, preferably 1-2 years.
- Experience using CRM to organize deals and customer records, preferably HubSpot.
- Experience in analyzing data and creating reports to support the team.
- Experience with database management.
- Experience with Pivot Tables in Excel.
- Experience and comfort with leading and being involved in process improvement.
- Construction industry experience (1 year).
- Have used Construction industry platforms such as Building Connected, ProCore, BidMail, Construct Connect, etc.
- Hold a minimum of an Associate’s Degree (or equivalent).
- Bilingual (English / Spanish).
- Experience with Construction Estimating.Experience in reading building plan sets and understanding bid documents and requirements.
- Experience in Sales with strong business acumen.
- Experience with or desire to learn and deploy Agentic AI to optimize or automate workflows.
About Company
At Pacific Coast Cleaning, Inc., we’ve built our company around the most vital issues within the building industry, paired with exceptional customer service. Since our inception in 2002, we have provided professional, full-service cleaning services to an array of clients.
Over the past decade, we’ve developed sparkling relationships with clients by enhancing the appearance, viability, longevity, and overall value of their properties – while always delivering on schedule.
From post-construction cleanup to janitorial services and more, we deliver reliable, affordable, and professional cleaning services. We’re always seeking to partner with new clients who share a common commitment to excellence and professional business practices.
We pride ourselves on maintaining a spotless reputation for quality, performance, and service. We are driven to empower all clients to look, feel, and perform their very best.
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