General Manager – Hardee’s Restaurant in Laurel, Delaware at Pooja Laurel Hospitality Inc

Hardee’s Restaurant Manager

Full-Time | Minimum 50 Hours per Week

Job Summary

The Restaurant Manager is responsible for leading the team, delivering excellent customer experiences, and maintaining high standards in food quality, service, cleanliness, and profitability. This role requires hands-on leadership, strong organization, and a commitment to operational excellence.

Key Responsibilities

- Supervise and lead the restaurant crew while maintaining high standards of quality, service, and cleanliness with a focus on profitability.
- Drive total customer satisfaction by ensuring guests consistently receive hot, high quality food and friendly service.
- Ensure all products are prepared, packaged, and delivered according to menu and company standards.
- Follow and enforce all food safety, sanitation, and food handling procedures to protect customers and employees.
- Monitor daily operations and assist crew members as needed to keep the restaurant running smoothly.
- Coordinate employee training with crew trainers and provide ongoing coaching and feedback.
- Maintain a positive, respectful, and cooperative working environment between management and crew.
- Conduct daily and weekly inventory counts.
- Control inventory and food costs in line with company standards.
- Complete and maintain required reports and records in compliance with company policies and state and federal regulations.
- Enforce all safety, sanitation, and security policies.
- Maintain a professional appearance and demeanor at all times.

Qualifications & Requirements

- Minimum of 2-3 years of management experience, preferably in a restaurant or food service environment.
- Must be at least 18 years old.
- ServSafe certification required.
- Reliable transportation required.
- Must have a reliable phone or communication method.
- Ability to work flexible hours, including weekends and holidays.
- Minimum 50 hours per week required.
- Strong conflict-resolution and people-management skills.
- Excellent organizational, time management, and prioritization abilities.
- Ability to identify training needs and clearly communicate expectations to team members.
- Understands how individual job roles impact customers, coworkers, and overall operations.
- Proactive communicator who keeps the team informed of operational changes.
- Performance-driven mindset with a clear understanding of goals and results.

About Pooja Laurel Hospitality Inc.
Founded in 2010, Pooja Group, Inc. is a family-owned and operated company with locations across Virginia, Maryland, and Delaware. Our portfolio includes 14 convenience stores and gas stations and 5 restaurants under well-known brands such as Little Sue, Pizza Boys, Oasis Travel Plaza, Assateague Bar & Grill, R&R Grill, and Hardee’s.

At Pooja Group, we believe in building more than businesses. We build careers. Our team culture is rooted in respect, accountability, and growth. We invest in our people, promote from within, and take pride in serving our communities with consistency and care.