Service Writer in Carroll, Iowa at Rueter & Zenor Co

Description

We’re looking for a Service Writer with mechanical know-how to join our team. If you understand equipment and enjoy helping customers, this role connects you with both — handling repair orders, quotes, and communication between customers, technicians, and the service team.

• Greet customers and manage service requests
• Write and review repair orders for accuracy
• Provide reliable parts and labor quotes
• Keep customers updated on job status
• Support technicians and Service Manager during busy seasons
• Ensure shop safety and efficiency
  

• Mechanical experience or strong equipment knowledge
• Previous service writer or dealership experience (preferred)
• Strong communication and organizational skills
• Customer-focused attitude
• Valid Driver’s License
  

• Stable full-time hours
• Growth opportunities in a respected dealership
• Team-oriented environment

EEO Statement: Rueter’s is an equal opportunity employer, committed to fostering a diverse workplace. We welcome applicants from all backgrounds and walks of life.