Greenville Together Community Navigator in Greenville, South Carolina at United Way of Greenville

Greenville's United Effort to Functionally End Homelessness

Greenville Together: A Home for All is a coordinated, community-wide initiativehosted by United Way of Greenville Countycommitted to functionally ending homelessness in Greenville. Our goal is to prevent homelessness whenever possible, and when it does occur, ensure it is rare, brief, and non-recurring through a comprehensive, systems-level response.

Reports To: Housing Program Manager

Community Navigators work directly with individuals experiencing homelessness to support rapid placement into permanent housing through Greenville Together's Shelter to Home, and Street-to-Home programs. Navigators carry a blended caseload, providing housing-focused, short-term support that emphasizes speed, stabilization, and participant choice. This role is field-based, relationship-driven, and critical to frontline housing outcomes.

Key Responsibilities

Participant Engagement + Housing Support

Engage individuals in shelters and unsheltered settings through warm referrals and outreach coordination.

Conduct assessments, gather required documentation, and develop housing plans.

Prepare participants for housing placement and support move-in processes.

Housing Coordination

Work closely with the Housing Navigator to identify and secure housing units.

Coordinate with landlords, shelters, outreach teams, and partners to support placements.

Assist participants with flex fund requests and immediate stabilization needs.

Stabilization + Follow-Up

Provide short-term, light-touch stabilization support (typically 30–90 days).

Conduct ongoing case management visits with housed participants to support ongoing housing stability

Monitor participant progress and address barriers to housing stability.

Maintain accurate participant records and documentation.

Connect participants with community resources to address needs around housing stability.

Field-Based Work

Conduct regular fieldwork, including shelter visits, community meetings, and engagement in unsheltered locations.

Respond flexibly to urgent needs in fast-paced environments.

Qualifications

2+ years of experience in homeless services, outreach, case management, housing navigation, or related human services work.

Relevant lived experience may be considered in place of formal work history where appropriate.

Associate's or Bachelor's degree in social work, human services, or a related field preferred, but not required. Relevant experience and/or lived experience related to homelessness or housing instability will be strongly considered.

Strong interpersonal, communication, and engagement skills.

Comfort working in community-based and non-traditional settings.

Commitment to trauma-informed, person-centered practice.

Equal Opportunity Employer