Business Process Analyst (4- month Fixed-Term contract) in Vancouver, Washington at MineSense Technologies Ltd.

We are looking to add a Business Process Analyst to our Business Development Team in Vancouver. Reporting to the Sales Operations Manager, the role is for a fixed-term 4-month contract to support and develop the customer lifecycle playbook, enabling efficient and scalable process design across the organization. This position focuses on mapping, documenting, and improving end-to-end processes to enhance operational effectiveness and alignment across cross-functional teams. An ideal candidate will be a detail-oriented self-starter who enjoys developing innovative solutions.

• Support mapping of end-to-end processes across the customer lifecycle
• Develop structured documentation (stages, activities, inputs/outputs, milestones)
• Support process redesign by identifying gaps and improving workflows
• Consolidate inputs from cross-functional teams into clear, standardized artifacts
• Maintain and update the lifecycle playbook
• Ensure documentation is aligned with operational needs and supports scalability and adoption.
• Collaborate with internal teams to promote understanding and adherence to defined processes

• Experience in business process mapping and process documentation, or a related role.
• Demonstrated ability to analyze and structure complex workflows in a clear and logical manner.
• Proficiency in Microsoft 365 tools (e.g., Excel, Word, PowerPoint, SharePoint, Teams)
• Ability to communicate in English; knowledge of Spanish is an asset.
• Strong verbal and written communication skills.
• Self-starter, ability to work independently and in teams.
• Health & Safety-conscious individual.
• Legally able to work in Canada.