Senior Administrator Community Impact Officer in Detroit, Michigan at Detroit Wayne Mental Health Authority

Job Title​​Senior Administrator, Community Imp​act OfficerDepartment​​Community Engagement Reporting Structure Vice President, Strategic Engagement and Community ImpactPay Grade/Salary11Exempt/ Non-exemptExempt - Salary Bargaining Unit: N/AWork Location:VariesEmployment Status (FTE)Full Time 1.0Standard Hours40Job Summary

The Sr. Administrator Community Impact Officer is responsible for overseeing the daily operations, strategic coordination, and implementation of the Community Engagement Department, including community outreach initiatives, Crisis Intervention Team (CIT) training, Detroit Police Department partnerships, Reach Us Detroit partnership activities, stakeholder engagement, and community feedback integration.

Essential Duties and Responsibilities:

Community Outreach and Engagement

• Lead community outreach initiatives, events, presentations, and awareness campaigns.

• Build relationships with community stakeholders, residents, healthcare providers, schools, and

neighborhood organizations.

• Represent the organization at community meetings, coalitions, and public events.

Department Operations and Leadership

Oversee day-to-day operations of the Community Engagement Department.

• Supervise staff, volunteers, and interns.

• Develop departmental goals, budgets, and performance measures.

Crisis Intervention Team (CIT) Training Coordination

• Coordinate and support CIT training programs and partnerships.

• Monitor training outcomes and identify continuous improvement opportunities.

• Manage collaborative efforts with Reach Us Detroit and partner agencies.

• Monitor partnership goals, activities, and outcomes.

Stakeholder Engagement

• Cultivate and sustain strategic partnerships that advance the organization's mission.

• Engage government agencies, law enforcement, healthcare systems, nonprofit organizations,

faith-based institutions, community leaders, and residents.

• Facilitate stakeholder meetings, advisory groups, and collaborative planning efforts.

• Build consensus among diverse stakeholders and strengthen community trust.

• Serve as primary liaison with the Detroit Police Department, WCCD and other municipalities.

• Coordinate joint initiatives, trainings, and community engagement activities.

Community Feedback Integration and Continuous Improvement

• Develop systems for collecting and analyzing community feedback.

• Conduct listening sessions, surveys, focus groups, and stakeholder interviews.

• Incorporate community input into program development and strategic planning.

• Provide leadership with recommendations based on community feedback and emerging needs.

• Establish feedback loops demonstrating how community input informs decisions.

Job Requirements and Qualifications:

Education:

• Bachelor's degree in Social Work, Public Administration, Public Health, Criminal Justice,

Business, Management, Communications, or related field required. Master's degree preferred.

• Minimum five years of relevant experience in management or oversight of program management.

Training Requirements (licenses, programs, or certificates):

N/AExperience Requirements:

• Demonstrated experience developing and sustaining strategic partnerships that support the

mission.

• Proven success engaging diverse stakeholders across public, private, and community sectors.

• Experience facilitating coalitions, stakeholder forums, and community advisory groups.

Core Competencies

Leadership and Team Development Strategic Community Engagement Stakeholder and Partnership

Management Community Voice and Feedback Integration Public Relations and Outreach

Data-Informed Decision Making

Additional Information

(Travel required, physical requirements, schedules, etc.):

• Must have available means oftransportation to and from DWIHN and for required offsite meetings or site visits.

• Must be available for meetings and events which may occur outside of standard office hours.

• Work performed primarily in an office environment.

• Hybrid (onsite/remote) work schedule available.

• The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation

EEOC Statement

DWIHN is an Equal Employment Opportunity Employer committed to fair, consistent, and merit-based hiring practices. All qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity, or any other status protected under applicable federal, state, local law.

Employment decisions are based solely on job-related qualifications, demonstrated competencies, and organizational needs. DWIHN maintains policies and procedures designed to ensure that recruitment, selection, promotion and all other employment actions are conducted in a manner that is objective, equitable and non-discriminatory.