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UX Copy Writer Specialist in at ACE Money Transfer

NewJob Function: Professional ServicesEmployment Type: Full-Time
ACE Money Transfer
Pakistan
Posted on
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Job Description

About Us:

ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. We provide secure online remittance services to customers in 29 countries across the UK, Europe, Canada, and Australia, enabling cross-border money transfers to 100+ countries worldwide

Abou the role:

We're looking for a Copywriter who owns the words inside our app. You'll make specific, measurable UX alterations to real flows — the copy that helps someone verify their identity, send their first transfer, understand a fee, or recover from an error. This is a product-first writing role: you'll spot where wording is causing friction, propose tighter alternatives, test them, and ship. You'll also carry that same voice into our wider marketing.

What you'll do
  • Own the copy inside the app: write and iterate UX microcopy for specific flows — sign-up and KYC/verification, the send-money flow, recipient management, transaction and payment status, fee and rate displays, error and empty states, and push/in-app notifications.
  • Propose specific UX alterations backed by evidence — pinpointing screens where wording drives drop-off, confusion or support tickets, and shipping clearer, more confident alternatives.
  • Partner with product managers and designers to write copy for new features and to define A/B test variations, then read the impact on conversion, completion and comprehension.
  • Keep language plain, consistent and compliant across every screen, in a way that works for a multilingual, multicultural audience.
  • Extend that voice into marketing: performance ads, landing pages, email, blog/SEO, app store listings, and campaign messaging for corridor launches, promotions and seasonal peaks (Eid, Diwali, Christmas).
  • Work with Compliance so every financial promotion is clear, fair and not misleading, within FCA guidelines.
  • Maintain and evolve our tone-of-voice guidelines and copy library.

What you'll bring
  • [2–4]+ years of copywriting experience, with proven UX/product writing in a mobile-first product.
  • A portfolio showing before/after UX copy changes and the impact they had — not just marketing samples.
  • Exceptional written English and a sharp eye for grammar, clarity and detail.
  • The ability to write plainly about money, fees and financial concepts without jargon.
  • Comfort working at pace across multiple products and markets, and taking feedback well.
  • An instinct for how tone shifts across cultures and audiences.

Nice to have
  • Experience writing regulated financial or payments copy (familiarity with FCA financial promotions rules).
  • SEO copywriting experience: additional languages relevant to our corridors (e.g. Urdu, Bengali, Hindi, French, Arabic, Spanish).
  • Understanding of the remittance or migrant/diaspora customer.

Job Location

Pakistan

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