Customer Success Sales Assistant in Santa Clara, California at SST Group
NewEmployment Type: Full-TimeExperience Level: NoneMinimum Education: None
SST Group
Santa Clara, California, 95050, United States
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Job Description
SST Group is looking for a Customer Success sales assistant to join our dynamic sales group. You will be working with our customer success team to ensure customers are receiving timely follow-up on quotes, orders and warranties in addition to helping with customer onboarding.
Responsibilities:
Onboarding support:
Schedule new client training sessions
Ensure new clients have supplies and warranty pricing
New client check-ins
Existing Client Support
Monthly Client Check in
Follow up on quotes and incoming orders
Administration: Keep CRM system updated with customer activity
Requirements:
* Has at least one: telemarketing or direct sales experience
* Proven ability to independently manage and develop ongoing client relationships
* Knows how to quickly establish credibility and build relationships over the phone
* Fluent English, including good writing and verbal communication skills
* Ability to operate independently with minimal supervision
* Ability to work cooperatively and collaboratively with all levels of employees and management
* A mature, self-motivated person with a positive, professional attitude
* Proficient in MS Office, Outlook and Zoho
* Bachelor's Degree preferred
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Job Location
Santa Clara, California, 95050, United States
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