Financial Assistance Specialist III-Collateral in Lowell, Massachusetts at Arise Financial

What We're Looking For

2+ years of experience in auto finance, collections, repossession, remarketing, loan servicing, collateral management, auction operations, or a related financial services environment preferred.Working knowledge of vehicle valuation and remarketing practices, including condition reports, auction values, floor pricing, repair decisions, and sale proceeds.Strong analytical skills with the ability to evaluate vehicle condition, market values, expenses, historical sales, and recovery potential.Strong organizational skills and attention to detail with the ability to independently manage a high volume of vehicles, documentation, deadlines, and vendor activity.Ability to exercise sound judgment and make timely decisions within established authority levels.Strong written and verbal communication skills with the ability to work effectively with members, vendors, auction partners, dealers, and internal teams.Proficiency with Microsoft Office, including Excel, Word, and Outlook, and the ability to learn financial, loan servicing, auction, title, and vendor systems.Ability to identify issues, resolve routine problems, escalate exceptions appropriately, and manage multiple priorities in a fast-paced environment.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

In alignment with our commitment to pay transparency, we're pleased to share that the base range for this position is $32.70 - $34.65 per hour, excluding fringe benefits or potential incentives. If you're hired, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer.

This job posting is for informational purposes only and should not be construed as a complete listing of the job responsibilities and requirements.

At this time, the Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e., H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, or another type of work authorization). If you need sponsorship now or in the future, look for this statement in the job description before you apply: “The Credit Union will consider sponsoring a new, qualified applicant for employment authorization for this position”. If this is not listed in the job description, we will not provide sponsorship for the candidate to work in the United States.

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