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Manager, Residential Sales & Closings in Markham, Ontario at JD Development Group

Salary: $110000 - $125000Job Function: SalesEmployment Type: Full-Time
JD Development Group
Markham, Ontario, L3R 5V7, Canada
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Job Description

JD Development Group is looking for a Manager, Residential Sales & Closings to own the full sales, homeowner experience, and closing cycle on an active condominium project — from pre-occupancy through final closing and into the launch of the next phase. This is a senior, cross-functional leadership role with real authority, end-to-end ownership, and direct visibility to senior leadership. Sales, Marketing & Brokerage
  • Direct inventory absorption through pricing strategy, broker programs, incentives, and parking/locker sales
  • Oversee marketing execution: broker coordination, referral programs, digital marketing, and brand work
  • Run next-phase launch readiness in parallel: pricing, collateral, broker outreach, and launch event planning
Contracts, Closings & Compliance
  • Oversee APS processing, amendments, assignments, decor/upgrade documentation, and CRM data integrity
  • Manage interim occupancy and final closings end-to-end; build and maintain closing schedules and forecast volumes
  • Ensure compliance with the Condominium Act, 1998, the New Home Construction Licensing Act, and Tarion/HCRA requirements; maintain audit-ready files
Homeowner Experience & Financial Coordination
  • Own the homeowner relationship from pre-closing communications through the post-occupancy warranty period; coordinate Tarion submissions with the legal team
  • Oversee purchaser deposit and trust fund administration; support cash-flow forecasting with closing proceeds reporting
  • Coordinate with the controller and project accountant on closing accounting — occupancy fees, statements of adjustments, PADs, deposit releases, and commissions
Team & Project Leadership
  • Lead, coach, and develop the sales, marketing, and customer care team; set priorities and manage workload across the project
  • Maintain a live dashboard for senior management covering units closed, units pending, open deficiencies, and flagged risks
  • Establish and continuously improve sales-to-closing processes, templates, and controls
What We’re Looking For
  • 5+ years in new home / condominium sales administration and closings in Ontario, including management experience
  • Hands-on experience with APS administration, interim occupancy, statements of adjustments, and final closings
  • Working knowledge of the Condominium Act, 1998, the Tarion/HCRA framework, and the New Home Construction Licensing Act
  • Experience managing cross-functional teams and coordinating with legal counsel, lenders, and finance
  • Proficiency with CRM, sales administration software, and Microsoft Office; advanced Excel an asset
  • Post-secondary education in business, real estate, paralegal/law clerk studies, or equivalent experience
  • Assets: Parallel-phase project experience · Established GTA brokerage/lender relationships · Ontario real estate licence or PM credentials
Working Conditions & Compensation
  • Hours: 8 hours workday
  • Work arrangement: Onsite
  • Compensation: $110-125K
  • Bonus: 10% Based on deliverables

Vacancy Status
This job posting is for an open vacancy.

Use of Artificial Intelligence
Artificial intelligence (AI) may be used throughout the recruitment process, including resume screening, candidate assessment, and selection, to ensure efficiency and alignment with job requirements.

Job Location

Markham, Ontario, L3R 5V7, Canada

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