Telemed Technician-Home Care (Full time, day shift) in ROCHESTER, New York at Rochester Regional Health

Rochester Regional Health Home Care is the only home care provider in the region to earn a CMS 5-Star Quality of Patient Care rating, placing its CHHA among the top 3.5% of agencies nationwide. In addition, CHHA was recognized by U.S. News & World Report as a “High Performing Home Care Agency,” further highlighting its commitment to exceptional patient care and clinical excellence.

Summary:
Responsible for transporting and temporarily installing telemedicine monitors in client’s homes in preparation for prescheduled daily monitored sessions.

Essential Responsibilities/Accountabilities:
• Transport and install telemedicine monitors in client’s homes.
• Instruct client/caregiver on correct use of monitor.
• Determine successful transmission to the telemedicine central station.
• Triage/fix monitor problems after installation.
• Maintaining and cleaning telemedicine equipment between client use.
• Maintain inventory and cleaning log.
• Maintain close communication with Director of Telemedicine/designee regarding daily schedule.
• Maintain productivity according to agency standards.
• Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values and adhering to the Corporate Code of Conduct.
• Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures.
• Regular and reliable attendance is expected and required.
• Performs other functions as assigned by management.

Minimum Qualifications:
• High School Diploma or equivalent required.
• Basic knowledge of technical equipment.
• Must demonstrate the ability to receive and provide instructions in a clear manner.
• Ability to travel is required.
• Must work well under pressure in client homes and when working with technical equipment.
• Excellent communication, interpersonal and organizational skills and the ability to work independently are required.

PHYSICAL REQUIREMENTS: Drive - Clinical - Roles in this category require frequent driving combined with mobile clinical care across settings such as emergency response, mobile clinics, and home health environments. Staff must repeatedly enter and exit vehicles, occasionally lift and carry equipment weighing up to 100 lbs. or more, and perform care within patients’ homes or other confined, unpredictable, or uncontrolled environments. These positions demand strong fine and gross motor control, firm grasping, and heightened visual and auditory awareness to ensure safe and effective care delivery. Emotional and cognitive demands are substantial due to rapid decisionmaking, direct exposure to critical or sensitive situations, and independently managing patient care in the field or home setting. Environmental exposures may include traffic hazards, infectious agents, extreme temperatures, variable home conditions, and hazardous materials. Valid licensure, physical readiness, and flexibility for extended or oncall schedules are typically required.

PAY RANGE: $17.50 - $21.58

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.