Clinical Milieu Facilitator -PT-RCC-510 in Milwaukee, Wisconsin at Wisconsin Community Services

Clinical Milieu Facilitator -PT-RCC-510

Job Summary

The Clinical Milieu Facilitator is focused on supporting and guiding staff in creating a positive, motivating treatment milieu. This role supports engaging youth in structured activities including clinical sessions, skills groups and other scheduled programming. The Clinical Milieu Facilitator serves as an on shift guide, promoting the agreements and assumptions of Dialectical Behavior Therapy (DBT), and fostering skill development. This role includes providing support to the program culture and teaching and role modeling skills .

Essential Duties and Responsibilities

• Supporting therapeutic interactions by coaching youth and staff on skill use throughout daily activities, modeling appropriate behavior, teaching and reinforcing use and generalization of skills through a token economy system.

• Use evidence-based best practices for youth with mental health, substance use and life needs. This includes the innovative Integrated Treatment Model (ITM) including Dialectical Behavior Therapy (DBT), trauma informed care, motivational interviewing, youth centered, and culturally reverent approaches while celebrating youth’s development and identity.

• Co-facilitate Dialectical Behavior Therapy groups and other group topics pertaining to healthy relationships, fatherhood, independent living skills, substance use education, and cultural identity development curriculums.

• Create milieu shaping, blocking and exposure plans, monitor adherence and provide debriefings to leads and shift change meetings.

• Assist with admissions process, assisting families with paperwork completion and orientation of youth to the program.

• Develop the monthly newsletter to capture the successes and treatment of the program.

• Facilitate the Youth Advisory Committee, including planning, facilitating and documenting meetings.

• Work with the youth to complete treatment related information including following the egregious behavior protocol, and diary cards.

• Assist in the training of new and existing staff on group facilitation, clinical needs and skills coaching.

• Always provide active sight and sound supervision to youth and families with complex needs.

• Provide coaching staff on working with youth experiencing emotional dysregulation and/or crisis according to their treatment plans including one-on-one support for the plan for extra help.

• Interact with youth in a professional, positive and therapeutic manner according to policy, procedure, training and agency values.

• Work closely as part of a team to maintain clear communication with other staff to ensure youth receive high quality and seamless care.

• Observe and document youth participation in activities and interactions with others per program standards (youth logs and youth related reports) in an electronic database.

• Assist youth by transporting and attending medical appointments, court, community appointments, and family visits.

• Work with the Quality Assurance team to review annual schedules and conduct program improvement projects to ensure programming is updated and current.

• Provide staff coverage for vacations, call ins and staff shortages.

• Administer medication and ensure staff are aware of medication changes, side effects and interactions in collaboration with medical providers and nursing staff.

• Work as part of an on-call rotation to support admissions, and respond to the clinical needs of youth, ensuring they are being met and provide clinical guidance to staff during crisis and after hours.

• Maintain youth and family confidentiality within all written and verbal communications

• Adhere to State licensing requirements.

• Adhere to WCS Policies and Procedures.

• Other job-related duties may be necessary to carry out the responsibilities of the position.

Required Qualifications

• Bachelor’s degree in a social or behavioral science field (social work, criminal justice, sociology, or psychology). Master’s degree preferred.

• Two years field work experience or employment experience working with children or families, preferred.

• A minimum of one year of experience serving children with mental health needs.

• Strong communication and leadership skills.

• Working knowledge of computer applications.

• Ability to display cultural competence by responding respectfully and effectively to people of all cultures, languages, classes, races, ethnic backgrounds, religions and other diversity factors in a manner that recognizes, affirms and values the worth of youth and their families.

• Knowledge and skills to work with youth age 10-17.

• Working knowledge of positive child/youth development

• Valid driver’s license, automobile, and insurance sufficient to meet agency requirements required.

• Meet all the employee requirements including references, criminal background check, drug test, and driver’s license check.

Knowledge, Skills and Abilities

• Communication – Ability to provide information effectively with a diverse population – persons served, supervisor, colleagues, and program partners in writing and oral communications.

• Technological Aptitude – Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel).

• Managing Priorities/Deadlines – Ability to maintain schedules, meet deadlines, use time efficiently and effectively and manage multiple projects.

• Problem-Solving Skills – Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges.

• Adaptability – Ability to manage change, deal with situations as they arise and work independently or as part of a team.

• Teamwork – Ability to work as a team participate productively while also managing independent contributing duties and responsibilities.

• Motivation – Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting.

• Professionalism – Ability to conduct oneself with a high level of integrity, ethics and boundaries and maintain professional and respectful relationships with all WCS staff, youth and families, and all external funding sources and community partners involved with Bakari Center.

• Multicultural Sensitivity – Ability to work in the community and interact directly with diverse populations, including clients, partners, and service providers. Must have ability to demonstrate professionalism, cultural sensitivity, and strong interpersonal skills while representing the organization in a variety of settings.

• Crisis Intervention – Ability to calmly and responsibly respond during crisis situations and intervene to de-escalate using trained and approved methods and techniques of verbal and physical intervention to maintain safety in the environment.

• Trauma Informed Care - Ability to serve youth who have experienced much trauma and express their needs through behaviors. Demonstrate sensitivity toward cultural, ethnic, and disability needs.

• Empathy – Ability to exhibit patience and understanding of difficult life situations.

• Flexibility – Ability to have a flexible schedule as needed.

PHYSICAL DEMANDS:

Duties require activity while supporting or interacting with youth in the program. Staff may be required to use (trained) physical interventions if there is immediate physical harm posed to youth or staff. Ability to lift 30 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

This position works in a therapeutic milieu environment serving youth at a State licensed Residential Care Center serving youth across the gender spectrum, ages 10-17 supporting youth receiving intensive mental health treatment.

Wisconsin Community Services, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to race, ethnicity, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.