Housekeeping Manager in Miami, Florida at Homewood Suites Miami Downtown

Hotel Housekeeping Manager

Be...an Innovator, a Motivator, a Leader, a Team Player - Most of all, Be Baywood!

With our "It's My Pleasure!" philosophy we have become one of the Nation's fastest growing hotel development & management companies.

Join us as a Housekeeping Manager at our Homewood Suites Miami Downtown/Brickell located at 1750 SW 1st Avenue, Miami, FL 33129. (Room Count: 102)

To complete application - Please visit the property Monday - Friday between 10AM-4PM

Successful Candidate will be able to :

· Minimum 2 years hotel experience

· Minimum of 2 years management experience

· Bi-lingual (Spanish & English) preferred, as needed for geographic market

· Brand Preference

· Must possess excellent public relations skills and warm and friendly attitude

Summary

Maintains a high quality of services offered to guests through management of the daily functional areas of the Housekeeping department. Departmental efforts should maintain established operational standards.

Job Duties

• Interviews, selects & train associates
• Motivates staff through positive reinforcement, and leading by example
• Provides input during the preparation of the annual budget
• Attends required meetings and training
• Conducts departmental and other required meetings for which s/he is responsible
• Ensures that established back-up/emergency procedures (reports, equipment, etc.) are in place
• Ensures that all departmental policies and procedures are adhered to
• Implements Baywood & Brand promotional programs and procedures
• Ensures a professional image (physical appearance, demeanor, and verbiage used) is portrayed at all times by associates under his/her supervision.
• Monitors cleanliness and neatness of departments for which s/he is responsible.
• Monitors inventory of supplies, placing orders in a timely manner.
• Communicates with other departments, therefore promoting a seamless operation.
• Ensures that all equipment is maintained properly. Routinely inspects equipment
• Ensures proper communication within department by use of meetings, notice boards, log books, memos, etc
• Administers disciplinary action, following company guidelines
• Administers performance appraisals
• Prepares weekly schedule and monitors payroll to ensure adherence to established budgetary guidelines. Ensures proper staffing to service business demands. Provides coverage as needed
• Reviews departmental checklists, conducting random audits to ensure that tasks are completed as required
• Monitor departmental expenses, including payroll, keeping costs at or below budgeted guidelines
• Monitors associate time record, correcting any errors found. Obtains necessary authorization for corrections made, and file all payroll related documents in the appropriate secured location
• Participates in safety initiatives and is an integral part of the Safety Committee
• Completes incident reports, taking appropriate action. Notifies appropriate parties
• Performs role of Manager on Duty as needed
• Participates in the BEAR activities and other company sponsored community service & fundraising events
• Additional duties may be added at any time at the discretion of management

Additional Skills:

· Proficient in Microsoft Office® (Excel, Word)

· Proficient in Google Apps for Work (Docs, Sheets, Mail, Calendar, & Drive)

· Proficient in the hotel’s Property Management System preferred

· Ability to communicate effectively, both written & oral

· Ability to multi-task

· Ability to motivate and lead a team

· Ability to obtain information from various sources, quickly analyze the issue and provide a responsible course of action.

· Ability to operate standard office equipment, including: computer, copier, & printer

· Ability to perform job duties of all positions within the department

· Ability to learn and adhere to Brand & Baywood Hotels’ standards

· Ability to take information from various sources and determine a responsible course of action

· Ability to understand interdepartmental relationships

· Ability to operate office equipment and industry specific software (PMS)

· Ability to remain calm during stressful situations

· Walking and Standing: Frequently

· Sitting: Infrequently

· Bending, Stooping, Reaching: Frequently

· Lifting, Push/Pull: Often

· Driving: Infrequently

· Traveling: Infrequently

Environmental Conditions:

· Inside: Frequently

· Outside: Moderately Frequently

Baywood Hotels is an Equal Opportunity employer and a drug-free workplace. M/F/Vets/Disabled