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Automotive Service Manager at ARNAZ Automotive – Ann Arbor, Michigan

ARNAZ Automotive
Ann Arbor, Michigan, 48103, United States
Posted on
Salary:$85000 - $160000

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About This Position

ARNAZ Automotive Group is a family-owned company founded in 2013, We are a multi-unit Tire & Auto Service retailer dedicated to providing quality service with a unique customer experience that exceeds expectations

The Store Manager is a positive, high-energy, customer-focused position and is responsible for the overall operations of a fast-paced tire and automotive service facility. This job is 100% performance based.

Store Manager Responsibilities:
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Provide exceptional customer service, responding promptly to customer inquiries and addressing any concerns.
  • Direct the workflow in the service department, overseeing a team of technicians
  • Quality check completed jobs or delegate a responsible party. Audit ROs to ensure jobs are completed correctly.
  • Make sure all repair orders are getting closed in timely manner
  • Meet and exceed defined objectives, store performance, and sales goals
  • Maintain good working relations with vendors and equipment supply companies to provide top service and competitive pricing.
  • Lead, coach, and train store employees
  • Handle Daily paperwork involved with retail operations
  • Inventory & Facility management
  • Monitor the location and care of shop tools.

Qualifications
  • 3-5 years Automotive Retail sales and/or management experience
  • High School Diploma/GED is required
  • Ability to communicate clearly and professionally
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver’s license

Job Benefits:
  • Guaranteed Base Salary + Commission Pay
  • Group health insurance
  • Paid Vacation (up to 2 weeks)
  • Paid holidays - 8+ per year
  • High-Volume Store Opportunity
  • Clean and modern environment

Job Location

Ann Arbor, Michigan, 48103, United States

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