Bilingual Internet Sales Representative – BDC Department in Homestead, Florida at Toy Tech Motors Corporation

Description:

Join our team at South Dade Kia of Homestead!
We’re seeking an Internet Sales Representative who enjoys helping customers, communicating clearly, and guiding people through their online vehicle search. In this role, you’ll contribute to a smooth, welcoming, and informative experience for every customer who contacts our dealership.

At South Dade Kia of Homestead, we’re dedicated to providing a reliable and positive experience. Our goal is to help each customer find a Kia that fits their needs while delivering exceptional service at every step. With a wide range of vehicles designed for different lifestyles and budgets, we proudly support drivers throughout Doral, Miami, Kendall, and Homestead.

As part of our Internet Sales Team, you’ll respond to online inquiries, provide accurate information, and guide customers through their next steps in the purchasing process. Your customer service skills will help build trust and ensure each person feels supported throughout their journey.

We are proud to serve our community with integrity, respect, and a commitment to helping others. We welcome individuals who bring a positive attitude and want to contribute to a team that strives to make a meaningful impact.

What we offer - Benefits

• We know that great talent deserves great rewards, so we provide:
• Competitive pay & uncapped commission potential
• Accrued Paid Time Off per paycheck + Paid Holidays
• 401(k) employer match – Invest in your future!
• Comprehensive health benefits (medical, dental, vision, life insurance)
• Paid training & career advancement opportunities
• Employee discounts on vehicles, services, and more
• A positive, team-oriented work environment

Essential Duties and Responsibilities:

· Engage with customers through various online platforms to understand their vehicle needs and provide effective solutions.

· Maintain an in-depth knowledge of dealership inventory, including new and used vehicles, and current market trends.

· Process customer inquiries efficiently and accurately, ensuring timely responses.

· Build and sustain strong relationships with potential customers to drive sales conversions.

· Collaborate with the sales team to ensure alignment between online leads and showroom activities.

· Assist customers with inquiries regarding financing options, vehicle specifications, and availability.

· Achieve sales targets and contribute to the overall performance of the BDC team.

· Stay updated on product knowledge, promotions, and pricing to provide accurate information to customers.

Requirements:

· Minimum of 2 years of experience in automotive sales or a related field.

· Previous experience in a dealership BDC department is essential.

· E-commerce experience is a plus.

· Strong understanding of automotive products and market dynamics.

· Strong negotiation, communication and interpersonal skills, with a focus on customer service.

· Proven sales ability with a track record of meeting or exceeding sales targets.

· Proficient in using customer relationship management (CRM) systems and digital communication tools.

· Ability to work effectively in a team environment and independently.

· Detail-oriented with strong organizational skills.

· Advanced computer skills.

· Bilingual in English and Spanish is required; proficiency in Portuguese is a plus.

All applicants must be able to demonstrate the ability to pass pre-employment testing to include background checks, MVR, and drug screen.

Join Us & Accelerate Your Career!
South Dade Kia of Homestead is an equal opportunity employer and prohibits discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you’re an ambitious sales professional looking for an opportunity to grow, earn, and thrive, apply today! Be part of a team that values your success and rewards your efforts. Apply now—upload your resume & Take the Wheel of Your Future!