Billing Coordinator at VCC: La Tortuga – Vista, California

At Vista Community Clinic (VCC), we believe healthcare is more than medicine, it’s about hope, community, and impact. For over 50 years, we’ve been a leader in the community clinic movement, growing from a small volunteer-driven effort in Vista to a nationally recognized network of state-of-the-art clinics across San Diego, Orange, Los Angeles, and Riverside counties. Today VCC has 14 clinics serving over 70,000 patients annually, we continue our mission of delivering exceptional, patient-centered care where it’s needed most.

As a private, non-profit, multi-specialty outpatient clinic, VCC provides more than healthcare, we provide opportunity. Here your skills are celebrated, your growth is supported and your work makes a difference. Join a team where compassion and ambition go hand-in-hand!

✨ Benefits include:
✅ Competitive compensation & benefits
✅ Medical, dental, vision
✅ Company-paid life insurance
✅ Flexible spending accounts
✅ 403(b) retirement plan

• 🏅 Winner of the 2025 HRSA Gold Medal for Outstanding Care, placing VCC among the top 10% of Federally Qualified Health Centers in the U.S.

• Recognized by HRSA as a National Quality Leader in Behavioral Health and Diabetes and for excellence in Preventive Health and Health IT.

• A robust training & development culture to help you grow and advance your career.

• A workplace built on respect, collaboration and passion for care.

• Work on returned mail from patient/insurance correspondence
• Answer patient and clinic inquires to the extent of current billing knowledge
• Provide customer service internally and externally with professionalism, courtesy, knowledge and follow through
• Create/maintain computerized information, maintain call database for billing issues, maintain billing warrant information
• Assist in preparation of billing manuals, flyers and other handouts to review with Billing Specialist
• Process electronic and paper claims
• Provide back-up for other billing staff & work projects as assigned
• Maintain Aging and Credit Reports for month end closing process
• Post manual encounters as assigned
• Payer assignments as applicable to experience level, to include SFS and Self-Pay
• Monitor Aging, and send weekly aging report status to management, if applicable
• Process patient and insurance refunds when applicable.

Minimum

• High school graduate or equivalent
• Minimum two years’ experience in a medical office setting, preferably in billing and revenue cycle activities
• Minimum one year experience with practice management system; NextGen preferred
• Medical billing certification or equivalent experience

Required Skills/Knowledge/Abilities

• Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
• Strong typing/data entry (minimum 35wpm) and computer skills, including proficiency in Microsoft Excel, Word and Outlook
• Ability to perform a high volume of numerical detail work with speed and accuracy
• Ability to operate a 10-key calculator quickly and accurately

Pay Range

• $21.00 - $22.25 DOE