Breakfast Service Attendant at Uniland Development Company – Buffalo, New York
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About This Position
This role requires morning, weekend, and holiday availability. This is a part-time position with variable hours based on availability and business needs. Flexibility with scheduling is essential to meet the needs of our hotel operations.
JOB SUMMARY
The Breakfast Attendant supports a positive guest experience by preparing, setting up, maintaining, and breaking down the breakfast service in accordance with hotel and brand standards. This role ensures food quality, food safety, and sanitation; keeps the breakfast area clean, organized, and well stocked; and provides friendly, responsive service to guests during breakfast hours.
ESSENTIAL FUNCTIONS
- Open and prepare the breakfast service area at the start of the scheduled service time, ensuring readiness for early‑morning guests.
- Prepare and present hot and cold breakfast items in accordance with established recipes, quality standards, and food safety guidelines.
- Set up, maintain, and break down the breakfast buffet to ensure food remains fresh, well‑stocked, and attractively displayed throughout service.
- Monitor food levels, rotate items, and replenish supplies to support consistent service and minimize waste.
- Safely operate kitchen and service equipment used during breakfast preparation and service; report malfunctions promptly.
- Maintain a clean, safe, and organized kitchen, storage, and buffet area before, during, and after breakfast hours.
- Clean and sanitize food preparation areas, equipment, and service stations in compliance with health and safety regulations.
- Follow food safety procedures including proper handwashing, glove use, allergen awareness, time/temperature controls, and labeling/dating and storage practices.
- Complete required checklists and documentation (e.g., food temperatures, cleaning/sanitation logs) accurately and on time.
- Provide friendly and attentive guest service by greeting guests and responding promptly to questions, requests, and dietary inquiries.
- Support all aspects of breakfast service, including preparation, presentation, guest interaction, and cleanup, to deliver a positive guest experience.
- Communicate food shortages, equipment concerns, or safety issues to management in a timely manner.
- Work collaboratively with team members to ensure smooth and efficient breakfast operations.
OTHER DUTIES
- Report maintenance deficiencies, safety hazards, accidents, or injuries promptly to management.
- Follow all safety procedures and be able to recognize and respond appropriately in emergency situations.
- Follow Personal Protective Equipment (PPE) requirements and report defective, damaged, or missing PPE to management.
- Maintain a clean, professional uniform and appearance in accordance with hotel standards.
- Promote a hospitable, guest-focused service environment.
- Perform other duties as assigned.
EDUCATION & EXPERIENCE
- High school diploma or equivalent preferred.
- Minimum six (6) months of food preparation, kitchen, or hospitality experience preferred; guest service experience strongly preferred.
- ServSafe Food Handler Certification preferred.
KNOWLEDGE, SKILLS & ABILITIES
- Basic knowledge of food preparation techniques, kitchen equipment, and breakfast service standards.
- Understanding of food safety, sanitation, and safe handling practices.
- Ability to consistently arrive to work on time when scheduled.
- Ability to read, write, and speak English sufficient to understand recipes, instructions, and guest requests.
- Strong organization and time-management skills.
- Ability to manage workload in a fast-paced environment.
- Customer service mindset with the ability to interact professionally with guests and respond to requests promptly.
- Ability to follow recipes, portioning, and presentation standards and to use basic checklists and logs.
- Ability to work early morning shifts (as early as 5:00 a.m. depending on property), weekends, and holidays as scheduled.
PHYSICAL DEMANDS & WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- Prolonged standing and walking for the duration of breakfast service and cleanup.
- Frequent bending, stooping, reaching (including overhead), grasping, and repetitive hand motions while preparing food, restocking, and cleaning.
- Ability to lift and carry items (e.g., food pans, cases, smallwares) up to 40 lbs. and to push/pull carts or equipment as needed.
- Work environment includes exposure to hot equipment and surfaces (ovens, warmers, coffee equipment), food odors, steam, and cleaning/sanitizing chemicals.
- Frequent transitions between temperature zones, including entry into walk-in coolers/freezers where applicable.
- Potential exposure to wet and slippery floors; must follow safety practices (e.g., signage, proper footwear) to prevent slips, trips, and falls.
- Moderate noise levels and a fast-paced, guest-facing environment during peak breakfast hours.
- Occasional use of step stools or ladders to access stored supplies in accordance with safety procedures.
- Frequent speaking and listening required to communicate with guests and team members.
Uniland Hospitality is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply.
No immigration or work visa sponsorship will be provided for this position.
5:00AM - 1:00PM