General Supervisor / Lab manager in Chelmsford, Massachusetts at AFC Urgent Care

About AFC Urgent Care

Our mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

Position: General Supervisor

Department: Laboratory

Reports to: Laboratory Director

Job Summary:

The general supervisor is responsible for the day-to-day supervision and oversight of the laboratory operation and personnel performing testing and reporting test results.

Duties and Responsibilities:

· Is accessible to testing personnel at all times. Testing is performed to provide on-site, telephone, or electronic support

· Is responsible for providing day-to-day supervision of high complexity test performance by qualified testing personnel

· Must be on-site to provide direct supervision when high complexity testing is performed by certain individuals

· Monitors test analyses and specimen examination to ensure that acceptable levels of analytic performance are maintained

· Fulfills certain responsibilities as delegated by the Lab Director and/or Technical Supervisor. These may include:

· Resolving technical problems and ensuring corrective actions are taken whenever test systems deviate from the laboratory’s established performance specifications

· Ensuring patient test results are not reported until all corrective actions have been taken and the test system is functioning properly

· Providing orientation to all testing personnel

· Annually evaluates and documents the performance of all testing personnel

Required Qualifications:

The laboratory must have one or more general supervisors who, under the direction of the laboratory director and the technical supervisor, provide day-to-day supervision of testing personnel and the reporting of test results. In the absence of the director and technical supervisor, the general supervisor must be responsible for the proper performance of all laboratory procedures and reporting of test results.

· Qualified as Testing Personnel for high complexity testing AND at least 2 years of lab training or experience in high complexity testing

· Previously qualified as General Supervisor on or before 02/28/1992

· Prior to 09/01/1992, served as General Supervisor of high complexity testing, AND prior to 04/24/1995 completed military Medical Lab Specialist (50-week course), AND had at least 2 years lab training or experience in high complexity testing, OR graduated from an HHS-approved lab training program AND had at least 2 years lab training or experience in high complexity testing

· Prior to 09/01/1992, served as General Supervisor of high complexity testing, AND have high school diploma or equivalent, and more than 10years experience from 09/01/1982 to 09/01/1992

· Prior to 09/01/1992, served as General Supervisor of high complexity testing, and prior to 01/01/1994: passed an HHS-approved technical proficiency exam given between 03/01/1986 and 12/31/1987, and have 6 years of lab training or experience with 2 years in high complexity testing specialties

Knowledge, Skills, and Abilities:

· An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image

· Knowledgeable of academic medical settings and a proven track record of successfully working in such settings

· A strategic visionary with sound technical skills, analytical ability, good judgement, and strong operational focus

· An intelligent, articulate team player who can relate to people at all levels of the organization and who possesses excellent communication skills

· An effective educator who is willing to share information and serve as a mentor

· An excellent negotiator who is experienced in contract development and management

· Ability to read, analyze, and interpret all laboratory documents of all complexities

· Ability to respond effectively to the most sensitive inquiries and complaints

· Ability to make effective and persuasive speeches and presentations on controversial or complex topics to the Board or other Stakeholders

· Advanced math and reasoning ability to understand laboratory procedures