Unit Secretary at Northeastern Vermont Regional Hospital – St. Johnsbury, Vermont

As a Unit Secretary in Diagnostic Imaging, you’ll be the central hub of communication, coordination, and administrative support. Your work ensures seamless patient flow, accurate information-sharing, and smooth daily operations in a fast-paced clinical environment.

This role is ideal for someone who thrives in a supportive, team-based setting and brings professionalism, attentiveness, and a commitment to outstanding service.

Key Responsibilities

• Support Patient Flow & Communication
  Greet and assist patients and visitors, manage calls and messages, relay updates to clinical staff, and maintain an organized, welcoming front desk.
• Clerical & Administrative Support
  Handle daily clerical tasks (scanning, copying, faxing, filing), maintain departmental records, support special projects, troubleshoot office equipment, and schedule routine exams.
• Medical Record & Documentation Management
  Prepare, organize, and maintain patient records; verify identifiers and documentation; and manage record transfers per policy.
• Order Entry & Requisition Support
  Enter basic orders, track requisitions, identify missing information, and communicate documentation needs to the care team.
Operational Support
Print and maintain schedules, provide appointment information, and support smooth patient flow across departments.

Required Qualifications

• High school diploma required.
• Post-secondary vocational training or medical terminology coursework preferred (or equivalent experience/on-the-job training).
• Strong communication skills and customer‑service orientation.
Ability to manage multiple tasks, prioritize effectively, and work both independently and as part of a team.

About NVRH

Northeastern Vermont Regional Hospital (NVRH) is a not-for-profit, community-focused critical access hospital located in St. Johnsbury, Vermont, serving more than 33,000 residents across Caledonia and southern Essex counties. As part of the scenic Northeast Kingdom, the region offers exceptional four-season recreation and a high quality of life. With more than 700 dedicated employees, NVRH provides a full range of health services, including primary and specialty care, surgical services, inpatient care, and 24/7 physician-staffed emergency services.

Why Join Our Team?

Joining NVRH means joining a mission-driven organization committed to quality, compassion, teamwork, and professional growth. We offer:

• Competitive compensation
• Free gym membership
• 401(k) with company match
And much more!

At NVRH, your work truly makes a difference—for patients, for families, and for the community you call home.