Probation Duty Clerk at Kootenai County – Coeur d'Alene, Idaho

Probation Duty Clerk

Are you highly organized, detail-oriented, and interested in work that directly supports public safety and the justice system? The Adult Misdemeanor Probation Department is seeking a Probation Duty Clerk to play a vital role in the daily operations of our office.

This position provides essential administrative and operational support, works closely with probation officers and court staff, and serves as a key point of contact for clients and the public. If you’re someone who can balance professionalism, confidentiality, and strong people skills in a fast-paced environment, we’d love to hear from you.

Why You'll Love This Opportunity:

• Competitive Pay: $17.85 to $21.21 per hour depending on experience
• Amazing Benefits: Enjoy an exceptional benefits package, including health care for eligible employees and their dependents through our free medical clinic, offering primary care, medications, lab services, and more
• Generous Paid Time Off: Earn up to 8 hours of vacation each month, with increases based on your years of service. We believe in giving you time to relax and recharge!
• Secure Your Future: Benefit from a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI), so you can feel confident about your future.
• Career Growth: Opportunities for advancement and eligibility for public student loan forgiveness.

What We’re Looking For:

Minimum Qualifications:

• High school diploma or GED
• At least 2 years of related administrative experience (or equivalent education/experience)
• Strong computer skills and attention to detail
• Ability to manage sensitive and confidential information
• Valid driver’s license, reliable transportation, and insurable driving record

Ideal Skills & Qualities:

• Professional communication and customer service skills
• Ability to remain calm, firm, and respectful in challenging situations
• Proficiency with computers, databases, and office software
• Ability to establish and maintain professional boundaries
• Flexible availability to meet department needs

Must pass the County's pre-employment and subsequent random drug testing and selection process to include: law enforcement criminal background check, fingerprinting, polygraph testing, psychological examination, and credit check.

What You'll Do:

As a Probation Duty Clerk, you’ll support the department by handling a wide range of responsibilities, including:

• Entering and maintaining legal and case documentation in court management systems (Justware, Odyssey, ICourts, Spillman, and others)
• Serving as the first point of contact for probationers, staff, and the public—checking in clients and directing visitors appropriately
• Accepting and processing supervision, testing, and monitoring fees; balancing daily deposits
• Assisting probation officers with case management, reports, court orders, and violation processing
• Coordinating with court clerks to ensure proper documentation and required signatures
• Preparing professional correspondence, reports, and confidential documents
• Scanning, e-filing, and maintaining electronic records
• Acting as Administrative Supervisor when needed, including payroll processing, invoice handling, and file preparation
• Using calm communication and de-escalation techniques when interacting with challenging individuals

This position works in an environment where criminal offenders may be present.

Why You’ll Love Working Here:

You’ll be working in Kootenai County, one of the most picturesque places in northern Idaho! Nestled among scenic mountains and over 20 pristine lakes, our county is an outdoor enthusiast's dream. Located in Coeur d'Alene, you’ll enjoy a low crime rate, access to stunning natural beauty, and a peaceful, friendly community—making it the ideal place to work and live.

Ready to Apply?

Visit our online application page Kootenai County Employment Opportunities to submit your application, cover letter and resume. This position is Open Until Filled.

Questions? Reach out to our Human Resources team at (208) 446-1640 or email kcrecruit@kcgov.us.

Equal Opportunity Employer/Vets Preference/Drug-Free Workplace