Automotive Pre-Owned Sales Manager - Johnson Lexus of Raleigh in Raleigh, North Carolina at Hol-Dav Inc

Johnson Lexus of Raleigh has the exciting opportunity to expand its team with the addition of a Pre-Owned Sales Manager! We are seeking a friendly and motivated individual with a positive attitude to fill this open position immediately! If you are customer-service oriented and interested in working in a fast paced environment with great earning potential, this is an excellent opportunity for you!
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Johnson Lexus of Raleigh is a member of Johnson Automotive, which is one of the fastest growing automotive companies on the east coast. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guest’s experiences.

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The Pre-Owned Sales Manager directs the sales activities of the Pre-Owned Sales Department by being well-informed and knowledgeable on the used vehicle inventory, leading department personnel and guaranteeing guest satisfaction.
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Essential Responsibilities (include but are not limited to):

• Establish monthly and annual sales objectives for units, gross profit and expenses.
• Analyze and control expenditures to conform to budgetary requirements.
• Review market analysis and sales reports.
• Manage efficiently the vehicle inventory.
• Enforce the Johnson Automotive sales process/buying experience.
• Administer and monitor factory-sponsored programs.
• Merchandises and promotes used vehicle inventory.
• Hire, train, motivate, counsel and monitor the performance of the Pre-Owned Department Sales Associates.
• Facilitate staffing and training as required by manufacturer and/or dealership.
• Monitor Sales team productivity and performance.
• Assist guests as needed by the sales staff.
• Ensures internal and external guests receive a high quality of service with professionalism and respect.
• Maintain a high level of customer satisfaction, demonstrated by meeting manufacturer and dealership specified standards.
• Handle guest concerns promptly according to dealership guidelines and escalate concerns when necessary.
• Other duties as assigned by management.
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Qualifications and Skills:

• Experience:
  • Auto Sales Management: Minimum of 5 years experience (Required)
• Must be organized and extremely detail oriented.
• Capability to communicate orally and in writing with various levels of internal and external customers
• Must be able to multi-task in a fast-paced, high pressure environment.
• Possess negotiation expertise and demonstrate ability to close sales.
• Must be self-motivated and able to achieve goals with limited direct supervision.
• Have the ability to work in a team environment with various types of personalities.
• Exhibit a clean and professional appearance.

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Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

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Johnson Automotive is an Equal Opportunity Employer