Customer Service Representative - Havana in Spokane, Washington at Metro Express People, LLC

At Metro Express Car Wash, our mission is simple: to provide a memorable, feel-good experience and value that exceeds expectations. As a family- and veteran-owned company, we take pride in creating a positive environment for both our customers and our team members, and we’ve built our reputation by doing things the right way.

If you’re looking for a role that keeps you active, lets you work outdoors, and offers opportunities to grow, join our team as a Customer Service Representative (CSR)! This is a great opportunity to be part of a supportive, fast-paced team that brings energy, teamwork, and great service to every customer interaction.

What You’ll Do

As a CSR, you’re the friendly face of our car wash! Each day, you will:

• Smile and greet customers, guide their vehicles into the wash tunnel, and ensure a safe, clean site
• Inform customers about our wash options, services, and unlimited wash memberships / current promotion in a friendly, non-pushy way
• Earn commission on every membership/promotion sale
• Follow safety rules to keep yourself and others safe
• We’re in the business of clean—so it’s important our locations reflect that. You’ll work with your team to keep the site clean, organized, and looking its best.

Your Schedule

• This is a Full-Time position, 32–40 hours
• Weekend availability is required

What We’re Looking For

• Someone who’s upbeat, friendly, and has a passion for service
• Flexibility to work evenings, weekends, or both
• Comfort working outdoors year-round in varying weather conditions with the support of company-provided weather gear
• Physical stamina to stand, bend, stretch, and lift up to 50 lbs. during your shift
• Bonus points if you have retail or sales experience (but it’s not required!)
• Applicants who are 18 years or older

Why Join Metro Express Car Wash?

We’re not just about washing cars—we’re about building careers! Whether you’re working part-time in school or looking for a place to grow, we’ve got you covered.

• Work Outside – Stay active and enjoy the outdoors all year. We’ll keep you comfy with company-provided gear.
• Grow with Us – Show us what you can do, and we’ll help you move up!
• Our Core Values – Passion, Ownership, and Grit guide everything we do
• Sales with Support – We train you to inform, not pressure. Your conversations with customers can earn you commission!

Great Benefits (for full-time employees):

• $19 / hour + commission on every membership or promotional sale you make!
• Medical, Dental, and Vision Insurance
• 401(k) Plan
• Tuition Reimbursement (Also available with part-time employment)
• Paid Time Off (Up to 3 weeks in the first 12 months)
• Free Weekly Car Wash

Visit the Careers page on our website to watch our recruiting video and learn more about us!

https://www.metroexpresscarwash.com/careers/