F&B at STEALTH MANAGEMENT GROUP LLC – Clermont, Florida

About the Role:

The Food and Beverage (F&B) team member at Holiday Inn Express, A38, plays a crucial role in delivering exceptional dining experiences to our guests. This position focuses on ensuring the smooth operation of all food and beverage services, maintaining high standards of quality, hygiene, and customer satisfaction. The role involves collaborating with kitchen and service staff to provide timely and efficient service while adhering to health and safety regulations. The successful candidate will contribute to creating a welcoming and comfortable environment that enhances the overall guest experience. Ultimately, this role supports the hotel's reputation by consistently delivering excellent service and fostering positive guest interactions.

Minimum Qualifications:

• Previous experience in a food and beverage service role or hospitality environment.
• Basic knowledge of food safety and hygiene standards.
• Ability to communicate effectively in English.
• Capability to work flexible hours, including weekends and holidays.
• Physical ability to stand for extended periods and perform manual tasks related to food service.

Preferred Qualifications:

• Certification in food safety or hospitality management.
• Experience working in a hotel or similar fast-paced environment.
• Additional language skills to assist a diverse guest population.
• Familiarity with point-of-sale (POS) systems and inventory software.
• Strong interpersonal skills and a customer-focused attitude.

Responsibilities:

• Prepare and serve food and beverages according to hotel standards and guest preferences.
• Maintain cleanliness and organization of the dining and service areas in compliance with health and safety guidelines.
• Assist in inventory management by monitoring stock levels and reporting shortages to management.
• Provide attentive and courteous customer service, addressing guest inquiries and resolving any issues promptly.
• Collaborate with kitchen and front-of-house teams to ensure seamless service during peak hours and special events.

Skills:

The required skills such as effective communication and knowledge of food safety are essential for interacting with guests and ensuring compliance with health regulations. Attention to detail and organizational skills help maintain a clean and efficient service area, contributing to a positive dining experience. Physical stamina and the ability to multitask enable the candidate to manage busy service periods smoothly. Preferred skills like proficiency with POS systems streamline order processing and inventory tracking, enhancing operational efficiency. Additionally, interpersonal skills foster teamwork and create a welcoming atmosphere that encourages repeat visits and positive reviews.