Medical Licensing & Credentialing Coordinator in Austin, Texas at Austin Cryo Ventures LLC
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Job Description
About Restore Hyper Wellness
Restore Hyper Wellness is the award-winning creator of Hyper Wellness—a revolutionary category in health. With over 200 studios across 40 states, we deliver innovative, science-backed therapies that empower our clients to look and feel their best. By joining Restore, you're part of a movement dedicated to expanding the limits of personal potential and performance to help people do more of what they love.
Why Join Us?- Pioneering Wellness: Be part of an industry-leading company at the forefront of wellness innovation
- Impactful Work: Play a critical role in ensuring clinical compliance and provider readiness across our national network
- Innovation and Collaboration: Work in a dynamic environment partnering with clinical and operations leadership
- Employee Wellness: Enjoy complimentary access to Restore's cutting-edge therapies
- Growth and Development: Develop expertise in healthcare compliance and credentialing in a rapidly scaling organization
Location: Austin, TX / Remote
Department: PLLC / Clinical Operations
Reports to: Medical Practice Manager / Senior Manager, Clinical Operations
Job Type: Full-Time
The Medical Licensing & Credentialing Coordinator supports the end-to-end credentialing, licensing, and compliance lifecycle for clinical providers across multiple states. This role plays a critical part in ensuring providers remain fully licensed, credentialed, and eligible to practice without interruption. This position is ideal for a detail-oriented professional interested in healthcare administration, regulatory compliance, or medical operations, offering hands-on experience navigating state and federal regulatory requirements while partnering closely with senior compliance and operations leaders.
Key ResponsibilitiesCredentialing & Primary Source Verification
- Support initial and re-credentialing processes for clinical providers across all states
- Conduct primary source verification of state licensure (medical, nursing, advanced practice)
- Verify education, training, board certification, work history, and malpractice coverage
- Perform required background checks and exclusion screenings including National Practitioner Data Bank (NPDB), OIG/GSA exclusion lists, state medical and nursing boards, and state-mandated criminal background checks
- Ensure credentialing files meet internal standards and regulatory requirements
- Assist in preparing documentation for audits and regulatory reviews
Licensing & Regulatory Compliance
- Monitor state-specific licensing requirements and regulatory updates across operating markets
- Track and support renewals for RN/NP/Physician licensure, prescriptive authority, DEA registrations, and controlled substance permits
- Coordinate collection and submission of licensing documentation to prevent practice disruptions
- Maintain awareness of multi-state regulatory nuances impacting scope of practice
Monitoring, Reporting & Risk Escalation
- Maintain an organized tracking system for all license, certification, and credential expiration dates
- Proactively send renewal reminders and follow up to ensure timely submission
- Escalate potential compliance risks, documentation gaps, or expiring credentials to senior leadership
- Support reporting on credentialing status and compliance metrics
Documentation & Data Integrity
- Maintain accurate, audit-ready digital credentialing files
- Upload and organize documentation within credentialing and HRIS systems
- Ensure secure handling of sensitive provider information in accordance with HIPAA and company policies
- Support continuous improvement of credentialing workflows and tracking systems
Required
- Demonstrated interest in healthcare administration, compliance, or medical operations
- Strong attention to detail with a high standard for accuracy
- Ability to manage multiple deadlines in a fast-paced, regulated environment
- Strong organizational and documentation skills
- Proficiency in Microsoft Office or Google Workspace; ability to learn credentialing systems quickly
- Clear and professional written and verbal communication skills
Preferred
- Internship or entry-level experience in healthcare, compliance, or regulatory environments
- Familiarity with provider credentialing processes or healthcare terminology
- Experience with document management systems or compliance databases
- Exposure to multi-state regulatory frameworks
- Competitive salary and annual performance bonus
- Comprehensive insurance benefits effective within 30 days
- 401(k) with up to 4% company match
- Monthly fitness reimbursement
- Flexible PTO
- Complimentary and discounted therapies in-studio and in-office
Restore Hyper Wellness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.