Licensed Insurance Customer Service at Mark Adkins - State Farm Agency – CYPRESS, Texas

Licensed Insurance Customer Service

Location: CYPRESS, TX, 77433
Salary: $60000.0 - $80000.0/year
Experience: 2 Year(s)

Are you a licensed insurance professional who enjoys helping people and delivering top-tier service? Join a successful State Farm agency where your experience is valued and your growth is supported.

We're looking for a Licensed Customer Service Representative who thrives in a fast-paced, team-oriented environment and is passionate about creating a great customer experience.

??Requirements to Be Considered

• Active Property & Casualty insurance license (required)
• Ability to commute to our office in Cypress, TX

? ?? What You'll Do

• Build and maintain strong customer relationships, including proactive follow-up
• Provide prompt, accurate, and friendly customer service
• Assist customers with insurance questions including coverages, eligibility, policy changes, billing, and claims
• Educate customers on insurance options using a needs-based approach
• Maintain a strong work ethic and commitment to daily success

?? What We Offer

• Base salary plus commission/bonus potential
• 3 weeks of paid time off (vacation and personal/sick days)
• 401(k) retirement plan (eligible after first year)
• Valuable industry experience
• Growth potential and advancement opportunities within the agency
• Monday-Friday schedule (8:00 AM - 5:00 PM) - no weekends

?? What We're Looking For

• Active Property & Casualty license (required)
• Life & Health license (required)
• Strong interpersonal and communication skills (written, verbal, listening)
• Customer-focused and people-oriented mindset
• Strong organizational and multitasking abilities
• Self-motivated and detail-oriented
• Proactive problem-solving skills
• Ability to work effectively in a team environment
• Comfortable learning and using computer systems
• Commitment to accuracy and timely completion of work
• Ability to provide timely and thorough activity reports

The selected candidate is expected to stay current with product updates, licensing requirements, technical developments, and continuing education.

If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with next steps in the interview process.

This position is with a State Farm independent contractor agent, not State Farm Insurance Companies. Employees must complete any applicable licensing and training requirements. State Farm agents are independent contractors who hire their own employees, and their employees are not employees of State Farm.