Manager, Partner Sales at Payarc LLC – Remote Position, Connecticut

We are a technology-driven company. We built our business with the purpose of empowering people and improving their organizations, one payment at a time.

We started our journey by providing smart and simple payment processing tools and products but haven’t stopped there. We are backed by a team of world-class experts and the best technology talent, and we are committed to helping more new businesses get started, increase the revenues of our customers, and bridge the gap between online merchants and payment solutions.

Our mission is to give companies the tools they need to change the future of their business.

The Manager, Partner Sales is responsible for leading and scaling the Business Development Representative (BDR) function, driving top-of-funnel partner acquisition, and optimizing outbound prospecting performance across partner channels.

This role owns BDR performance management, pipeline quality, prospect targeting, and cross-functional alignment with Marketing and Business Development teams. The ideal candidate is a hands-on sales leader with strong coaching ability, data-driven decision-making skills, and experience building high-performing outbound sales teams.

Responsibilities and Duties

BDR Team Leadership & Performance Management

• Set, track, and manage daily, weekly, and monthly KPIs for BDRs
• Oversee BDR performance including KPI attainment, commissions, pipeline health, and activity metrics
• Monitor, refine, and enforce prospecting sequences to ensure effectiveness and consistency
• Conduct live call listening, reviews, and coaching sessions to improve call quality and conversion rates
• Manage and optimize the prospect pipeline, including targeting ISO competitors, industry tenure, and lead quality
• Ensure appropriate lead routing and distribution based on partner channel (e.g., ISV leads routed to ISV team)
• Address performance or behavioral issues promptly to maintain high standards and accountability

Collaboration with Marketing & Business Development Teams

• Provide structured feedback to Marketing on targeting, messaging, and lead quality
• Partner closely with Business Development leaders to refine qualifying questions and prospect engagement strategies
• Analyze lead source performance and identify underperforming channels or campaigns
• Collaborate with Marketing to optimize top-of-funnel messaging and improve partner prospect quality

Sales Campaigns & Pipeline Management

• Manage BDR-led recycled lead and re-engagement campaigns targeting dormant prospects
• Drive activation of zero-deal agents to improve partner productivity and engagement
• Serve as Subject Matter Expert (SME) for Ample Market, overseeing pipeline management, KPI reporting, documentation, and continuous enhancements

BDR Career Progression & Development

• Identify high-potential BDRs for advancement into Business Development roles
• Provide structured coaching, training, and co-selling opportunities to support career progression
• Build and maintain a development framework to ensure long-term team growth and retention
  

Skills/Competencies

• Strong leadership and people management skills
• Data-driven mindset with the ability to analyze KPIs and prospecting performance
• Excellent coaching, mentoring, and feedback delivery capabilities
• Strong interpersonal and communication skills
• Ability to collaborate cross-functionally across Sales, Marketing, and Operations
• High sense of ownership and accountability
• Strong technical aptitude and willingness to adapt to new tools and processes

Qualifications/Experience Required

• 3+ years of experience in sales leadership, sales development, or BDR management Qualifications/Experience Required
• Proven success leading and developing outbound sales teams
• Experience with CRM systems, sales engagement platforms, and KPI tracking tools
• Strong analytical skills with experience adjusting prospecting strategies based on performance data
• Experience in the payments industry is a plus

Payarc LLC is an Equal Opportunity Employer.

PM22