Banquet Server at Frankenmuth Brewery – Frankenmuth, Michigan

GENERAL DESCRIPTION OF DUTIES

To effectively assist food and beverage service, guest attention, and overall logistics of banquet events by way of set-up, clear communication and teamwork, while maintaining the company’s standard for excellence, resulting in the overall success of the banquet events.

REPORTING RELATIONSHIP

This position reports to the Banquet Manager

QUALIFICATIONS

High school diploma or GED

JOB DUTIES AND RESPONSIBILITIES

• Uphold the highest level of customer service
• Maintain a friendly and approachable attitude towards guests and staff
• Maintain a professional appearance and mannerism
• Assist with set-up of tables, linens, chairs, etc., for full service of banquet events
• Provide excellent food and beverage service for banquet events
• Maintain knowledge of policies and procedures
• Maintain sense of urgency when on the service floor
• Maintain back of house, front of the house and side work duties for overall productivity of banquet events
• Maintain positive and professional attitude
• Seek council from management when needed
• Complete all other assigned duties when necessary
• Maintain clear and open communication between all staff members for overall event success
• Follow health and safety practices at all times
• Complete all other duties as assigned

REQUIREMENTS

• Customer Service: Communication is key to banquet server jobs. You will need to listen to the customer's order, answer customer's questions, and more. You will need great listening and speaking skills; a friendly, relaxing demeanor, courteousness and quick service create a great dining experience for customers.
• Stamina: Busy days on your feet, moving fast and carrying large trays of food are the trademark of a banquet server job.
• Teamwork: Banquet servers are part of a team. You will be working with other servers and the cooking staff to make a great dining experience. Being a team player is essential.
• Cleanliness: Nobody wants his or her food delivered by a slob. Being clean and neat when serving food and drinks will help create a great first impression to your customers.

COMPENSATION

Based on experience and qualifications. DOE