Housekeeper at Embassy Suites Boston Marlborough – Marlborough, Massachusetts

Job Title: Housekeeping Associate

About Us: Pyramid Global Hospitality operates a portfolio of award-winning, premium-brand hotels in some of the country’s best cities. We believe the hospitality business is all about how you make people feel. That’s where you come in. Please help us bring the virtue of hospitality to life and create an environment that allows you to be your best self and grow.

WEEKEND AVAILABILITY IS A MUST!

What You'll Do:

• Create a Home Away From Home: Transform guest rooms into clean, welcoming retreats by meticulously cleaning and arranging every detail.
• Be the Cleanliness Champion: Maintain sparkling public areas and back-of-house spaces, ensuring every corner of the hotel reflects our high standards.
• Surprise and Delight: Anticipate guest needs by replenishing amenities and supplies, making each stay personalized and special.
• Attention to Detail: Perfect the little things – from making beds with crisp linens to shining bathroom fixtures – to leave a lasting impression.
• Team Collaboration: Work closely with the front desk and maintenance teams to ensure seamless operations and guest satisfaction.
• Safety First: Promptly report any maintenance issues or safety hazards to ensure a safe and secure environment for guests and staff.
• Be a Problem Solver: Address any guest requests or concerns with a positive attitude and a commitment to resolving issues quickly.
• Embrace Flexibility: Adapt to various tasks and shifts, showing your versatility and dedication to the team.
• Perform with Pride: Take ownership of your role and strive for excellence in every task, big or small.

What We Offer:

• Competitive salary and benefits package along with a fantastic incentive program.
• Opportunities for career growth and advancement.
• A supportive and dynamic team environment.
• Ongoing training and development programs

• A strong attention to detail and commitment to cleanliness.
• A positive attitude and willingness to go the extra mile to ensure guest satisfaction.
• Ability to work independently and as part of a team.
• Previous housekeeping or cleaning experience is a plus but optional.
• Physical stamina to stand, bend, and move for extended periods.
• Flexibility to work various shifts, including weekends and holidays.
• Strong organizational skills and the ability to manage time effectively.