HERO FOH at Pihakis Restaurant Group Management LLC – Hoover, Alabama
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About This Position
Join a team that values people, community, and great food.
We’re looking for friendly, dependable Front-of-House Team Members to help create a welcoming experience for every guest who walks through our doors.
As a FOH Team Member / Cashier, you’ll be the first point of contact for our guests. Your responsibilities include greeting customers, taking orders, processing transactions, and maintaining a clean, inviting dining area. You’ll also work closely with your teammates to deliver excellent service and keep operations running smoothly.
This role is ideal for someone with strong people skills who thrives in a fast-paced, team-oriented environment.
What We Offer✨ No late nights – enjoy a healthy work-life balance
💸 Tip pool perks – tips from your shift are pooled and shared among FOH staff, added to your paycheck, boosting your hourly rate with unlimited earning potential
🍩 Positive culture – be part of a supportive, community-driven team
📈 Growth opportunities – potential to develop your skills and career within our restaurant group
Minimum Requirements:
Strong communication and customer service skills
Reliability, teamwork, and a positive attitude
Comfort with handling cash and operating a POS system
Flexible schedule, including weekends and holidays
Preferred:
Previous experience in customer service or hospitality
Familiarity with food service operations
Welcome guests warmly and take their orders accurately
Handle cash and card transactions with accuracy and integrity
Assist with maintaining cleanliness and organization in the FOH area
Collaborate with teammates and management to ensure smooth service
Support opening and closing duties as needed
At Hero Doughnuts, food is about more than flavor—it’s about bringing people together. We create spaces where guests feel welcome and employees have the tools to thrive.
We are part of Pihakis Restaurant Group, a family of chefs and hospitality leaders behind some of the South’s most loved restaurants. We believe in building community, supporting our teams, and creating lasting careers in hospitality.
👉 Ready to bring your energy and hospitality skills to our team? Apply today!
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Job Location
Job Location
This job is located in the Hoover, Alabama, 35244, United States region.