Product Quality Engineer in Mason, Ohio at Apex Order Pickup Solutions

About Apex Order Pickup Solutions

Apex Order Pickup Solutions builds automated smart locker systems that make order handoff fast, secure, and predictable.

Our technology replaces crowded counters and unsecured shelves with streamlined, self-serve pickup that reduces lines, eases labor strain, and improves order accuracy for both operators and guests.

We serve restaurants, colleges and universities, airports, casinos, healthcare facilities, retail, and other high-volume environments with solutions that scale and integrate with existing ordering and POS systems.

At Apex, our growth comes from teams who take ownership, solve real problems, and raise the standard for modern pickup.

We’re building what the industry will soon consider essential. Be part of the team shaping what’s next.

Our Product Quality Engineer (PQE) is responsible for ensuring product quality, reliability, and manufacturability throughout the product development lifecycle for commercial electronic products. This role partners closely with hardware, manufacturing, supply chain, and sourcing teams to drive robust designs, effective validation, and high-yield production. The PQE focuses on proactive quality planning, risk reduction, and continuous improvement from concept through production and sustaining phases.

What You will Do:

• Define product quality requirements (component, subsystem, system-level) aligned with customer and engineering specifications
• Partner with hardware engineering on Design for Manufacturing (DFM), Design for Assembly (DFA), and Design for Test (DFT)
• Lead and facilitate DFMEA / risk assessments to proactively identify and mitigate product risks
• Review and approve PCB, component, and assembly designs for quality, reliability, and manufacturability
• Develop control plans, inspection criteria, and sampling strategies for suppliers and production
• Establish in-process and end-of-line test requirements
• Review supplier quality deliverables (PFMEA, Control Plans, PPAP)
• Support supplier qualification, change management, and supplier development initiatives
• Lead root cause analysis and corrective actions (8D, 5-Why, Ishikawa) for product and supplier issues
• Perform and support failure analysis of components, PCBs, and assemblies
• Drive continuous improvement (Lean, Six Sigma, DMAIC) to reduce cost of poor quality (COPQ)
• Support NPI builds, pilot runs, and production ramp to improve yield and readiness
• Participate in engineering change management (ECN/ECO) processes
• Monitor and report on supplier quality performance and scorecards

What You Bring:

• Bachelor’s degree in Electrical, Manufacturing, or Quality Engineering (or equivalent experience)
• 5+ years of experience in Product Quality, Manufacturing Quality, or NPI within electronics
• Strong knowledge of:
• • Electronic components
  • PCB assemblies
  • Electromechanical systems
• Experience with:
• • DFMEA / PFMEA / Risk Management
  • Supplier Quality & Supplier Qualification
  • Validation & Reliability Testing
• Expertise in problem-solving methodologies (8D, 5-Why, SPC, Fishbone/Ishikawa)
• Experience with process improvement tools (DMAIC, Lean Six Sigma, Red X)
• Hands-on experience with electronic test equipment (multimeter, oscilloscope, spectrum analyzer, etc.)
• Strong cross-functional collaboration and communication skills

PREFERRED QUALIFICATIONS

• Lean Six Sigma certification (ASQ, SSGI, or equivalent)
• Experience with:
• • APQP (Advanced Product Quality Planning)
  • IPC standards, ISO 9001, quality systems
  • PCB fabrication and SMT manufacturing processes
• Familiarity with regulatory standards (UL, FCC, CE)
• Experience with embedded systems, wireless, or camera-based electronics
• Knowledge of reliability testing (HALT, HASS, thermal cycling, vibration)

Apex Offers:

• Competitive salary
• Full benefits package including health insurance, life, dental and vision
• Volunteer Paid time off.
• 401(k) plan with a company match
• FSA, HSA & Supplemental insurance offering
• We work together in the office at our headquarters in Mason Ohio Tuesday through Thursday & enjoy flexibility to work remote Monday & Friday as projects permit.

Why Apex:

At Apex, you’ll influence the future of foodservice technology and shape the success of partnerships that scale nationwide. You’ll join a collaborative, growth-minded team that values initiative, accountability, and innovation.

Salary Range: $75,000. - 85,000. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Apex Order Pickup Solutions is an Equal Opportunity Employer