Market Research Fielding Coordinator in at Science and Medicine Group INC

Science and Medicine Group is a leading business information and media firm serving the life science, analytical instrument, clinical diagnostic, diagnostic imaging, and dental industries. The company's portfolio includes market intelligence brands BioInformatics, IMV Medical Information, Instrument Business Outlook, Kalorama Information, and Strategic Directions International as well as media brands AuntMinnie.com, DrBicuspid.com, LabPulse.com, and ScienceBoard.net.

The Market Research Fielding Coordinator plans and manages recruitment for qualitative and quantitative studies, delivering qualified sample on time and on budget while minimizing sample bias. The role works across sales, project teams, clients, vendors, and accounting, supporting research in life science, imaging, and clinical diagnostics.

Feasibility and Planning

• Provide recruitment feasibility estimates (incidence, achievable sample, cost, and timing) to support sales proposals.
• Join internal and client kickoff calls to confirm target audiences, quotas, and screening criteria.
• Build sampling plans that meet quota requirements and minimize sample bias.

Recruitment and Fielding

• Build and maintain email lists and develop segmentation and targeting strategies for panel members.
• Write survey invitations; schedule, test, and deploy email campaigns.
• Monitor fieldwork daily, tracking quotas, response rates, and data quality and flagging risks early.
• Select and manage external sample vendors to close recruitment gaps.
• Reconcile vendor invoices against delivered completes.
• Coordinate respondent honoraria payments with accounting, in line with compliance requirements.

Panel Quality, Verification & Compliance

• Execute and continuously enhance panelist verification and quality control processes to protect panel integrity.
• Identify, flag, and remove fraudulent, duplicate, or low-quality panelists in accordance with established policies and documentation standards.
• Ensure all recruitment, engagement, and data practices comply with applicable privacy, consent, and data protection requirements.
• Maintain clear records related to approvals, removals, and quality flags to prevent re-entry and support long-term data integrity.

Reporting, Insights & Continuous Improvement

• Produce clear fielding status reports and visualizations for project teams and clients.
• Track and report key panel health metrics, including growth, engagement, churn, response rates, cost per recruit, profiling completion, and data quality indicators.
• Use performance data and testing (e.g., A/B testing of recruitment or engagement campaigns) to drive continuous improvement.
• Document standard operating procedures and maintain clear process documentation for recruitment, vetting, engagement, and database management activities.
• Enforce data governance standards related to contactability, duplication prevention, documentation, and audit readiness.
• Partner with technology and operations teams to improve workflow efficiency, automation, and system integration across panel operations.

Skills & Competencies

• Strong communication skills, both written and oral
• Working knowledge of Microsoft Office (Excel, PowerPoint, Word)
• Self-motivated, eager to learn, and team-oriented
• Strategic and growth-oriented mindset
• Client-centric and service-driven approach
• Strong quality, compliance, and data integrity focus
• Analytical and metrics-driven decision making
• Highly organized, proactive, and reliable execution

Education & Experience

• 2+ years of experience in fielding, sample management, or survey operations
• Solid understanding of the market research process across qualitative and quantitative methods
• Hands-on experience with survey platforms (Decipher preferred) and email deployment tools
• Advanced proficiency with Microsoft Excel, Word, and PowerPoint
• Clear and concise written communications with clients, vendors, and colleagues
• Strong attention to detail and the ability to manage multiple projects against tight deadlines
• Ability to work independently while collaborating across teams

Preferred Qualifications

• Experience recruiting healthcare professionals, laboratory scientists, or other B2B audiences
• Familiarity with life science, imaging, or clinical diagnostics markets
• Working knowledge of basic scientific tools and techniques
• Experience with Kinesis or other panel management software.

EOE: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.