CS SCHEDULER AND REGISTRAR - INFUSION in CANTON, Ohio at Aultman Health Foundation

Aultman Hospital

The Infusion Scheduler coordinates, creates and maintains the Infusion Schedule (chemo, transfusions, injections, blood, labs etc.). They schedule ancillary testing for Hematology/Oncology patients. They also pre-register all encounters with valid demographic and insurance information. In doing so, schedulers help to ensure efficient patient flow and appropriate testing while ensuring all financial procedures are followed in a consistent and appropriate manner. They are also responsible for the Check In process which initiates the patient lab visit for the day.

• The Infusion Scheduler must possess a High School diploma or equivalent

• Comprehensive knowledge of medical procedures and terminology (Preferred but will train)

• Comprehensive knowledge of insurance and authorization requirements by payer and procedure (Preferred but will train)

• The Infusion Scheduler has comprehensive knowledge of department schedules, resources, preps and guidelines

• The Infusion Scheduler must possess excellent customer service skills and ability to interact in a helpful, courteous and compassionate manner

• Excellent typing, spelling and verbal skills (Required)

• The Infusion Scheduler must have the ability to multi-task using multiple systems while handling phone calls, patient interaction and frequent interruption.

• The Infusion Scheduler schedules appointments for Infusion and Imaging via faxes, phone calls or electronic orders into the Cerner Win32 scheduling system

• Coordinate multiple tests in back-to-back time slots to assure the highest possible customer satisfaction and patient flow

• Work with departments and offices for urgent or stat ordered appointments

• On occasion perform medical screen questions for MRI and CT appointments

• Provide patient/office with preps, guidelines and directions associated with the appointment to assure patient is prepared and educated

• Initiate calls to assure all demographic and insurance requirements are completed on each patient encounter

• Validate health plan eligibility utilizing RelayHealth insurance eligibility system

• Utilize AHIQA quality system to ensure accuracy

• Check patients into the Infusion department upon arrival, presenting all necessary forms and documents and obtain electronic signatures

• Provide professional, efficient, quality customer service in accordance with hospital and department policies and procedures

• The Infusion Scheduler shifts range from 6:30am – 4:30pm M-F or hours as required by the job.

• The Infusion Scheduler position is subject to frequent interruptions and changes in priority of duties throughout the day.

• This position is located in brand new Timken Family Cancer Center

Category II - Includes tasks that involve no exposure to blood, body fluids, or tissues, but employment may require performing unplanned Category I tasks. The normal work routine involves no exposure to blood, body fluids, or tissues by exposure or potential exposure may be required as a condition of employment. Appropriate protective measures will be readily available to every employee engaged in Category II tasks.

Demands

Frequency

Remarks

Lifting 0-10 lbs

Occasional 10-33%

Lifting 10-20 lbs

Occasional 10-33%

Lifting 20-35 lbs

Occasional 10-33%

Lifting 35-50 lbs

Never

Lifting 50-75 lbs

Never

Lifting 75-100 lbs

Never

Lifting over 100 lbs

Never

Forward Reaching

Occasional 10-33%

Overhead Reaching

Occasional 10-33%

Standing

Occasional 10-33%

Walking

Occasional 10-33%

Sitting

Continuous 66% of the day

Climbing

Occasional 10-33%

Stairs/Ladder

Occasional 10-33%

Bending/Stooping

Occasional 10-33%

Twisting/Turning

Occasional 10-33%

Kneeling/Squatting

Occasional 10-33%

Crawling

Never

Pushing/Pulling 0-10 lbs

Occasional 10-33%

Pushing/Pulling 10-20 lbs

Never

Pushing/Pulling 20-35 lbs

Never

Pushing/Pulling 35-50 lbs

Never

Pushing/Pulling 50-100 lbs

Occasional 10-33%

Pushing/Pulling over 100 lbs

Occasional 10-33%

Carrying 0-10 lbs

Occasional 10-33%

Carrying 10-20 lbs

Never

Carrying 20-35 lbs

Never

Carrying 35-50 lbs

Never

Carrying 50-100 lbs

Never

Carrying over 100 lbs

Never

Grasping/repetitive sustained

Never

Fine motor coordination

Continuous 66% of the day

Vision: Near/Far/Color

Continuous 66% of the day

Hearing: ordinary conversation/other

Continuous 66% of the day