Marine Service Estimator in Portland, Maine at W.W.Williams Company

Marine Service Estimator Opportunity Summary:

Provides support in the daily operations of both the parts and service departments. Key contributor in the estimating process for marine service. This position ensures smooth communication between customers, technicians, vendors, and management while maintaining accurate records, inventory control, and financial and personnel administration. The role provides direct support to the Branch Manager, Service Team, Parts Department, and Sales Department, helping to keep the facility organized, efficient, and customer focused.

Job Duties:

• Processes, pulls, orders, receives and packages marine parts to fulfill customer and service department needs.
• Assists marine service technicians in identifying and sourcing the necessary parts for repairs and maintenance.
• Works closely with CEs and technicians to develop repair estimates with labor operations required to complete repair, reviewing warranty for any deductibles due.
• Develops complete parts lists for repairs being performed using extensive marine product knowledge, various computer software programs and supplier catalogs, estimating requisition completion time with a high degree of accuracy.
• Identifies sources for non-stock marine parts, using relationships developed with local suppliers and marine vendors, and determines price and availability of parts to be included on customer estimates.
• Receives, inspects, stocks and tracks incoming marine parts.
• Matches customer needs with W. W. Williams marine product and service offerings and recommends solutions, allowing Service Department to maximize customer satisfaction and sales opportunities.
• Builds and maintain relationships with technicians, shop personnel, vendors, and the marine service sales team.
• Provides general administrative and clerical support across Service and Parts departments as needed.
• Assists with special projects and additional duties as assigned by management.

Work Experience and Qualifications:

• Our ideal candidate would have a minimum of 2+ years of related experience and have a high school diploma or general education degree (GED).
• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite.

Employee Rewards and Benefits:

• 8 Paid Holidays & 1 Paid Wellness Day
• Paid Time Off
• Employee Referral Bonus Program
• Medical, Dental & Vision Insurance
• 401k with a Company Match
• Company Paid Training
• Growth & Leadership Opportunities

About the Company:

W.W. Williams was founded in Columbus, Ohio, in 1912. Today The W.W. Williams Companies have a broad portfolio of businesses located throughout the U.S. and Mexico. The W.W. Williams Companies include CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry-leading products, while providing technical/mechanical service and repair, remanufacturing and warehouse/supply chain management solutions to a varied customer base. Our products and services include diesel engines, transmissions, heavy duty truck repair, transport refrigeration, power generation and third-party supply chain logistics services. Our customers include on-highway truck fleets, off-highway equipment users, data centers, hospitals, Department of Defense OEMs, vehicle OEMs, U.S. Military and boat owners to name a few.

What began as a small family-owned business has evolved into one of the nation's most diversified solutions provider. We are relentlessly dedicated to helping our customers achieve maximum up time. From single trucking to cranes to fleet management to power generators to military and commercial packaging - consider it done.

We are Genuine. Honest. Passionate. That's not a slogan, it's a mantra. Everyone who wears the W.W. Williams name - from service technicians to advisors to business executives - is committed to getting the job done right, the first time around. Our people are our greatest assets; we support our team with access to world class training and development opportunities. It's this level of investment and care that matters to customers, giving you peace of mind that your fleet is in the right hands.

W.W. Williams is one of the nations largest sales and service networks of industrial power products. With multiple locations across the US and Mexico, we are dedicated to providing highly professional service and strong relationships with our customers.

Join us for a career where you'll grow both personally and professionally in a welcoming, diverse, and inclusive environment.

Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.