Clerk in Collingdale, Pennsylvania at Borough of Collingdale

BOROUGH OF COLLINGDALE
Job Description
Administrative Clerk
Department: Administration
Reports To: Borough Secretary/Borough Manager
Employment Status: Full-Time (or Part-Time, as applicable)
Compensation: $20.69
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Position Summary
The Administrative Clerk performs a variety of clerical, administrative, and customer service duties in support of the Borough's daily operations. The employee serves as one of the first points of contact for residents, businesses, elected officials, and outside agencies by providing courteous assistance, processing municipal documents, maintaining records, and supporting the Borough Secretary, Borough Manager, Mayor, Council, and various departments.
The Administrative Clerk must maintain confidentiality, exercise sound judgment, and provide exceptional customer service while ensuring compliance with Borough policies and applicable laws.
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Essential Duties and Responsibilities
The duties listed below are representative of the position and are not intended to be all-inclusive.
Administrative Duties
• Answer telephones, greet visitors, and respond to inquiries from the public.
• Receive and process incoming mail, emails, and deliveries.
• Maintain electronic and paper filing systems.
• Schedule appointments, meetings, and conference room usage.
• Assist with preparation and distribution of Council meeting packets.
• Assist with public records requests as directed.
• Accepting & Maintaining Park Rental Permits and Calendar
• Operate standard office equipment including copier, scanner, postage machine, and multi-line telephone system.
Customer Service
• Provide courteous assistance to residents, contractors, businesses, and visitors.
• Direct inquiries to the appropriate Borough department.
• Explain Borough forms, procedures, and general policies.
• Maintain professionalism during difficult or sensitive interactions.
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Minimum Qualifications
• High School Diploma or GED required.
• Minimum of two (2) years of clerical experience preferred.
• Municipal government experience is preferred but not required.
• Must be able to successfully pass a one-time pre-employment drug screening as a condition of employment
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Knowledge, Skills, and Abilities
• Excellent customer service and interpersonal skills.
• Strong written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Proficient in managing social media platforms, including database, and web-based software systems with the ability to adapt to new technologies.
• Ability to learn municipal software applications.
• Strong organizational and time management skills.
• Ability to prioritize multiple assignments and meet deadlines.
• Ability to maintain confidential information.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.

Application deadline: July 30, 2026 @ 9:00 am