Cocktail Server in Boston, Massachusetts at Boston Harbor Hotel

Opportunity: Cocktail Server

Serve food and/or beverage to guests in a courteous and friendly manner in accordance with established brand/hotel guest service and sustainability standards.

Potential Career Path

Bartender – Beverage Manager – Food and Beverage Manager

Essential Job Functions

• Greet guests, take beverage orders, serve drinks, and fulfill guest requests.
• Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Stock service stations with items such as ice, napkins, or straws.
• Follow established cash handling and bank operating procedures.
• Perform side work duties according to side work schedules.
• Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous food and beverage experience or equivalent training required.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• 24/7 access to TELUS Health, a confidential work-life resource.
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, weekends and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It