Office Assistant/Front Desk in Warrensville Heights, Ohio at A Golden Touch Health Care Agency LLC

Job Title:

Office Assistant/Front Desk Position

Job Location:

Warrensville Heights, OH

Job Category:

Healthcare / Medical / Veterinary

Description:

Office Assistant/Front Desk Position
A Golden Touch Health Care Agency, LLC
About Us
At A Golden Touch Health Care Agency, LLC, we treat our staff members with the utmost respect and are committed to providing quality care to the members we serve in our community.

Position Overview
We are seeking a highly qualified and experienced Office Assistant/Front Desk Staff member to handle various day-to-day office tasks and clerical duties. The ideal candidate will be organized, professional, and an effective communicator. This role provides support to the Director of Nursing, Executive Administrator, and Scheduling Team, while working closely with Home Health Aides and Direct Support Professionals to ensure efficient office operations.

Key Responsibilities
Process and maintain accurate documentation for client records
Assist with scheduling and coordination of care services
Handle incoming calls and client inquiries professionally
Support administrative needs of the nursing and management team
Maintain organized filing systems, both digital and physical
Coordinate office supplies and maintain inventory
Assist with data entry and report generation
Handle confidential information with discretion
Required Skills and Qualifications
Must be 18 years of age or older
Must have completed training through a vocational school, certified home health agency, or hospital with a minimum 75-hour curriculum OR possess state nurses aide certification (documentation required)
Experience in front desk and office administration
Current CPR and First Aid certifications
Proficiency in computer operations and office software
Knowledge of home health care processes and waiver program rules
Strong organizational and multitasking abilities
Excellent customer service and communication skills
Ability to build positive relationships with older adults
Work Schedule
Monday through Friday
Start time: 8:30 AM
End time: 4:00 PM
No remote work options available
Compensation & Benefits
Competitive hourly rate (negotiable based on experience)
Benefits package (waiting period may apply)
COVID-19 Precautions

Personal protective equipment provided
Social distancing guidelines
Enhanced cleaning and sanitization procedures