Sauna & Steam Customer Support Specialist (Mechanical Focus) in Wheeling, Illinois at BATHING BRANDS INC

This is a hands-on customer support role focused on helping customers troubleshoot and complete real-world sauna and steam projects. You’ll be working with physical systems such as wiring, plumbing, and installation conditions—not software or IT systems.

Bathing Brands — a national leader in the distribution, installation, and maintenance of sauna and steam environments — is seeking someone who is mechanically curious, enjoys problem solving, and can confidently guide customers through solutions over the phone and email.

You don’t need prior sauna or steam experience — we’ll teach you that. What matters most is your ability to understand how things work, ask the right questions, and help customers move forward with confidence.

This role is best suited for individuals who enjoy working through real-world challenges and are looking for an opportunity to build specialized knowledge in a growing, hands-on industry.

What You’ll Do

You Might be a Great Fit if You:

Helpful (Not Required) Backgrounds Include:

What You Bring

Benefits:

When you join Bathing Brands, not only do you get to work with some great folks, but you’ll enjoy comprehensive benefits, too.

We’re not just building bathing products—we’re creating intentional experiences. The pace is high, the standards are real, and ownership matters here, so we know this won’t be the right fit for everyone.

But if you enjoy figuring things out, helping people solve real-world challenges, and learning something new alongside a driven team, Bathing Brands offers the chance to be part of something meaningful—work that directly impacts people’s health and wellbeing.

If that sounds like you, we’d love to hear from you.