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Direct Support Professional Lead in Jeffersonville, Indiana at New Hope Services Inc

NewSalary: $16.00 - $16.00/hrIndustry: Healthcare / Health ServicesJob Function: Customer Service
New Hope Services Inc
Jeffersonville, Indiana, 47130, United States
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Job Description

Overview

New Hope Services (NHS) is proudly celebrating 65 years of service to Southern Indiana and our extended service area. NHS has built the capacity to provide a full continuum of human services from child and family support through ability services. Our unique expertise in developing affordable housing allows us to also partner with the communities we serve to have an even greater positive economic and community development impact.

ESSENTIAL DUTIES:
  1. Provide services that are essential to reducing the effects of a disability experienced by the consumer as identified on the Person Centered Individual Service Plan (PCISP) and as directed by supervisor or designee
  2. Assure Consumer dignity, confidentiality and safety within the program at all times
  3. Conduct classes, training and arrange opportunities for consumers according to PCISP goals and objectives.
  4. Maintain forms and tracking sheets for Park Place, including but not limited to: visitor sign-in logs, staff shift checklists, house drills, environmental checklists, client chore charts, client receipts and expense tracking sheets, food diaries and behavior tracking.
  5. Ensure home organization is maintained and inventory on needed items is communicated to management
  6. Attend all required meetings/staffing to include training, development, and in-services
  7. Operate program within all application regulations/laws and policies
  8. Assist in the daily self-care/personal care needs of specific program participants (i.e. toileting, feeding, lifting and transferring).
  9. Ensure that all individual billing and related documentation is submitted to management per program expectations. End of business day for on-site services, 36 hours from shift completion for off-site services.
  10. Assure that all services meet quality standards as outlined by your Supervisor
  11. Follow Transportation Policy when transporting consumers using either personal or company vehicles
  12. Communicate and work with other staff, in a professional manner, to coordinate program components and goals.
  13. Maintain daily communication with your supervisor
  14. Prepare program in conjunction with Manager and assure that plans are followed
  15. Must have access to the internet to maintain communication and submit needed documentation electronically
  16. Be accessible, flexible and cooperative to work in multiple direct care programs, as deemed necessary by your Supervisor
  17. Must have to ability to take the on call phone on nights and weekends in rotation with other department leadership.

GENERAL DUTIES:
  1. Assist when needed to ensure efficient operation of New Hope Services, Inc., Ability Services programs
  2. Responsible for familiarity and compliance with standards, policies and procedures as outlined by state, federal, CARF and New Hope Services
  3. Perform tasks as requested and held directly responsible to the Residential Services Manager.
  4. Serves as a positive role model, exhibits high ethical standards, and promotes the mission and values of NHS
  5. Maintain familiarity with and review the personnel policies and procedures of New Hope Services, Inc. (Employee Handbook)
  6. Contribute to the team effort to accomplish the mission of New Hope Services, Inc.
  7. Model appropriate language and behavior.
QUALIFICATIONS:
  1. Must possess a high level of patience and tolerance, and the desire to assist others to reach their potential
  2. Ability to work as a team member and take direction in order for team to accomplish goals and objectives
  3. Friendly, positive, cooperative, and helpful attitude
  4. Complete all annual tests and trainings on or before deadline, including but not limited to TB test or chest x-ray, SCM, First Aid/CPR, Core A/B & BBP Certifications, ISP/PCP, HCPS and Relias Modules

5. Must possess a valid state driver’s license, proof of insurance coverage per company policy, and have a vehicle that is reliable for transportation of consumers

  1. Experience with adults with developmental disabilities or functional impairments

EDUCATION/YEARS OF EXPERIENCE:

  1. High School Diploma or GED equivalent required
  2. 1 to 2 years of experience with individuals that have developmental disabilities and/or functional impairments required

BENEFITS:

  • Medical
  • Dental
  • Vision
  • STD
  • LTD - company paid
  • Life Insurance - company paid
  • Employee Assistance Program - company paid
  • Accident & Critical Illness
  • 401k - annual company match (% varies)
  • Paid Vacation, Paid Sick Time, Paid Personal Days, Paid Holidays

*Equal Opportunity Employer

Job Location

Jeffersonville, Indiana, 47130, United States

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